Ramada Los Angeles, Los Angeles, Service

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Rank

148th

Out of 700

Ramada Los Angeles	Average Price: $84 Check Rates

Hotel Class:

21340 Devonshire Street

Los Angeles, 91311 View map

5-Star Hotel Rank: 18 of 44
Average review rating: 3.36

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (14) , Travelocity (3) , TripAdvisor (32)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (3) bar (2) bath (1) bathroom (9) bed (8) bill (2) breakfast (19) charge (2) check in (5) check out (1) checkout (1) closet (1) complimentary (2) cost (2) food (1) freeway (3) front desk (20) highway (1) hot tub (1) hotel (46) housekeeping (1) laundry (3) lobby (8) location (5) maid (2) manager (11) money (3) ocean (1) parking (20) pillow (1) pool (5) price (3) rate (8) recommend (4) restaurant (4) room (68) room service (2) service (11) sheets (1) shower (3) staff (20) street (7) suite (3) to park (1) towel (1) tub (1) value (2) view (1) walk (3) wireless (2)

Service

Appears in 11 comments.

60% wrote positive comments about service

The following words were used in comments with Service:
broken (2) clerk (2) customer (5) desk (3) great (4) guest (2) horrible (2) hotel (2) microwave (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. This is a wonderful hotel, with great staff and I want to make sure they are acknowledged for their excellent service and professional staff.

"Home away from Home " Read full review on TripAdvisor 5/19/2012 Vote

2. Overall great stay minus the second night, and great customer service.

"Nice accommodating hotel. " Read full review on TripAdvisor 3/9/2012 Vote

3. I was pleasantly surprised by the great customer service at the front desk.

"Great value... If you can over look the uncleanliness. " Read full review on TripAdvisor 3/18/2011 Vote

4. Dated, staff were lackluster at best in the customer service side.

"A bed to lie on " Read full review on TripAdvisor 4/23/2012 Vote

5. If I'm ever back in the area I will be staying here again just because of the warm customer service we received by the front desk when we arrived with our issue.

"Nice accommodating hotel. " Read full review on TripAdvisor 3/9/2012 Vote

6. Also a small microwave in the room along with a full service restaurant for room service and simple sandwiches would also be a welcome addition.

"Room rate is a little high for what this hotel has to offer " Read full review on Expedia 8/2/2009 Vote

7. The current room rate (in my opinion) is too much to pay for a hotel that doesn't have a restaurant, a microwave in the room, a guest laundry and a full service breakfast.

"Room rate is a little high for what this hotel has to offer " Read full review on Expedia 8/2/2009 Vote

8. I'll bullet-point the reasons I chose not to stay:- Trash strewn in the parking lot- Absent front-desk clerk (watching TV in another room until I called for some assistance)- Lackluster service - the clerk was uninterested and apathetic- Foul odor on the 2nd floor in the second building- Broken door or broken room keys, I don't know which.

"Bad first impression caused me to leave " Read full review on TripAdvisor 3/7/2009 Vote

9. Self-service luggage carts and a large elevator.

"Good place for a "Base Camp" in the Simi Vallley/San Fernando Valley area " Read full review on TripAdvisor 6/8/2007 Vote

10. We were appalled by the horrible service, rude responses, and the act of towing a guests car without even trying to contact him in any way.

"Horrible horrible service. " Read full review on TripAdvisor 5/26/2011 Vote