River Inn of Harbor Town, Memphis, Front Desk

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Rank

8th

Out of 238

River Inn of Harbor Town	Average Price: $269 Check Rates

Hotel Class:

50 Harbor Town Sq.

Memphis, 38103 View map

4-Star Hotel Rank: 4 of 10
Average review rating: 4.65

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (9) , Travelocity (4) , TripAdvisor (114)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 32 comments.

92% wrote positive comments about front desk

The following words were used in comments with Front desk:
exceptional (2) experience (3) fantastic (2) friendly (4) helpful (8) new (3) smell (2) staff (12) well (3) wine (2) wondering (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk area was beautiful with complimentary champagne.

"Perfect service and room! " Read full review on TripAdvisor 5/21/2012 Vote

2. The front desk was helpful with reservations and obtaining cabs.

"Very nice place " Read full review on TripAdvisor 3/11/2012 Vote

3. Every staff member from the front desk to the cleaning crew greeted you and asked how your stay was going every time you saw them.

"Stay here. You will love it. " Read full review on TripAdvisor 2/28/2012 Vote

4. The wine at the front desk would have been a nice touch.

"This is not at all what I expected... " Read full review on TripAdvisor 12/18/2011 Vote

5. I have to say that the River Inn (and the fantastic Natalie at the front desk) made good on a mistake made by a third party booking entity, and took care of me in such a fantastic way.

"River Inn made good on mistake from 3rd party booking " Read full review on TripAdvisor 11/7/2011 Vote

6. The staff at the front desk were wonderfully helpful and knowledgible about local attractions.

"Wonderful place to stay " Read full review on TripAdvisor 9/25/2011 Vote

7. Front desk staff was friendly and helpful, and offered multiple suggestions on a place to catch a bite after the show, when asked.

"High On My List Of "Great Places To Stay! " Read full review on TripAdvisor 8/20/2011 Vote

8. Front desk were always very helpful and happy to call us a cab when we needed one.

"Lovely Hotel, Great Location " Read full review on TripAdvisor 6/13/2011 Vote

9. All but a new front desk person were very nice and very helpful.

"Only stayed one night, moved to another hotel " Read full review on TripAdvisor 6/13/2011 Vote

10. I think the new front desk individual could use a bit of customer service training, she made for an extremely unpleasant check in and check out.

"Only stayed one night, moved to another hotel " Read full review on TripAdvisor 6/13/2011 Vote