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Rank
49th
Out of 543

Holiday Inn Orlando

Average Price: $109  
 
Hotel Class:
13351 State Road 535
Orlando, 32821 View map  
3-Star Hotel Rank: 13 of 138
Average review rating: 3.44
OpinionWell Value Index: 4
Traveler reviews analyzed: YahooTravel (22) , Travelocity (34) , Expedia (32) , TripAdvisor (603) , BedBugRegistry (2)
SAFE TO BOOK ? (2/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 56 comments. 
53% wrote positive comments about manager
The following words were used in comments with Manager:
attentive (3)   charged (8)   desk (7)   helpful (4)   holiday (4)   hotel (12)   inn (4)   liked (4)   management (56)   problem (3)   responsive (3)    
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1. A pleasant manager called Jose was apologetic over his colleague's poor customer service and organised the refund to my card.
"dire management - our holiday was ruined " Read full review on TripAdvisor   4/7/2012 Vote      
2. (for example, after an awful stay at another hotel, we came to this hotel at 4am, instead of charging for two nights as they were supposed to, the manager gave me the first night free, a balcony etc and charged me a discounted rate of 74.00) Gift shop is well equipped with everything you may needBalconies are comfortable and spaciousThis hotel has always been a favorite for location, cleanliness and space.
"This hotel is nothing short of awesome " Read full review on TripAdvisor   1/3/2012 Vote      
3. I think that Holiday Inn International should look at finding a new manager, one that will do what he says he is going to do, not just lie to the guests to keep them quiet.
"POOL " Read full review on TripAdvisor   10/23/2011 Vote      
4. The manager there is terrific.
"Very happy with this hotel " Read full review on TripAdvisor   10/13/2010 Vote      
5. Best thing about this place: Angela, the manager/driver for their car service.
"Very happy with this hotel " Read full review on TripAdvisor   10/13/2010 Vote      
6. We had seen several negative reviews about this property but were encouraged by the responses to the reviews by managers from this hotel.
"Wasn't clean = never staying again " Read full review on TripAdvisor   8/12/2010 Vote      
7. They play a movie by the pool on the weekends and do pool games, arts and crafts, karaoke, etc. I would like to give a huge thumbs up to Erick, the activities manager/supervisor, for an amazing job and for keeping my kids entertained the entire time.
"Another great vacation! " Read full review on TripAdvisor   8/1/2010 Vote      
8. My experience with this hotel was a little challenging at first, however, I give much credit to the manager on duty, Keith for his quick response to our valid grievances.
"This review is written more for the staff, then potential customers " Read full review on TripAdvisor   7/13/2010 Vote      
9. Our sheets were clean, the hotel staff was helpful (Rodney the manager helped us with getting a room), the parking lot had guards who looked like they were paying attention.
"Reasonably-Priced Family Hotel " Read full review on TripAdvisor   11/26/2007 Vote      
10. I have also went to front desk and explained the situation to manager in charge.
"Nice hotel, some management flaws " Read full review on TripAdvisor   5/1/2012 Vote      
   
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