Mandarin Oriental Washington Dc, Washington DC, Mistake

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Rank

30th

Out of 279

Mandarin Oriental Washington Dc	Average Price: $590 Check Rates

Hotel Class:

1330 Maryland Avenue, SouthWest

Washington DC, 20024 View map

5-Star Hotel Rank: 5 of 12
Average review rating: 3.78

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (35) , Travelocity (7) , TripAdvisor (309) , YahooTravel (18)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Mistake

Appears in 15 comments.

The following words were used in comments with Mistake:
big (2) expectation (2) hotel (4) night (2) not (6) order (2) quality (2) room (2) service (2)

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1. I explained that it was the front desk's mistake and that I always intended on staying 2 nights and not one.

"Once and Never Again " Read full review on TripAdvisor 5/22/2012 Vote

2. ' She looked at her computer and said, 'My mistake.

"Once and Never Again " Read full review on TripAdvisor 5/22/2012 Vote

3. The nice lady at the check-in said, 'You are only with us for one night?' To which I replied loud and clear, 'No, there must be a mistake, I am staying until Sunday morning.

"Once and Never Again " Read full review on TripAdvisor 5/22/2012 Vote

4. Breakfast service in the restaurant was slow, despite it being almost empty, and a mistake in our order was never corrected despite it being pointed out.

"Not a 5-star hotel " Read full review on TripAdvisor 5/7/2012 Vote

5. The only slight downside was that the Champagne I had ordered to be there on ice as we arrived was not done, however I think this was a mistake by the American Express Travel Service through whom we had booked the trip and not the hotel itself.

"A great hotel in a great City " Read full review on TripAdvisor 4/29/2012 Vote

6. This is a huge mistake.

"Fantastic spa, relaxed vibe, great for staycations " Read full review on TripAdvisor 2/22/2012 Vote

7. We had one snafu with a tour mistake, but the hotel staff more than made up for it, so we were fine.

"Wonderful Hotel Experience with my Daughter " Read full review on TripAdvisor 2/20/2012 Vote

8. Make no mistake, this is a solid-quality Mandarin Oriental property.

"Good hotel, wrong location " Read full review on TripAdvisor 9/3/2011 Vote

9. I won't make the mistake of staying here ever again.

"yuck...not impressed " Read full review on TripAdvisor 8/7/2011 Vote

10. Charging us 800 dollars too much without saying anything about being sorry for this mistake simply was very rude in our opinion and not what we expect from a 5 star hotel.

"Rooms ok, very friendly people at the Taipan Club, but unprofessional reception and check your bill!!! " Read full review on TripAdvisor 10/31/2009 Vote