Mandarin Oriental Washington Dc, Washington DC, Poor

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Rank

30th

Out of 279

Mandarin Oriental Washington Dc	Average Price: $590 Check Rates

Hotel Class:

1330 Maryland Avenue, SouthWest

Washington DC, 20024 View map

5-Star Hotel Rank: 5 of 12
Average review rating: 3.78

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (35) , Travelocity (7) , TripAdvisor (309) , YahooTravel (18)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Poor	Appears in 19 comments.

The following words were used in comments with Poor:
$ (2) bed (2) breakfast (2) cost (2) dining (2) experience (2) food (4) generous (3) good (3) hotel (3) luxurious (2) need (2) nice (2) price (2) problem (2) quality (3) room (3) service (6) staff (3) train (2)

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1. I was completely unimpressed by the decor, the inexperience and poor training of the staff (who seemed in general a nice if hapless lot), and the general lack of warmth and luxury.

"Once and Never Again " Read full review on TripAdvisor 5/22/2012 Vote

2. Nick was friendly and expeditious with taking our orders and other service responsibilities, and didn't give me too hard a time at my poor Spanish skills.

"Outstanding Experience! " Read full review on TripAdvisor 4/6/2012 Vote

3. My overall experience was poor.

"Luxurious Hotel But Thin Walls and Slamming Doors " Read full review on TripAdvisor 11/2/2011 Vote

4. Breakfast buffet was average and the choices for in romm dining were poor.

"Average hotel with above average prices !! " Read full review on TripAdvisor 9/24/2011 Vote

5. I enjoyed my stay here, but the food and bars are poor.

"A good hotel but with flaws " Read full review on TripAdvisor 7/27/2011 Vote

6. poor management in every area.

"totally disappointing " Read full review on TripAdvisor 6/23/2011 Vote

7. The Ritz Carlton was very good, which made the poor service at the Mandarin Oriental all the more disappointing.

"Nice hotel, terrible staff " Read full review on TripAdvisor 7/30/2010 Vote

8. POOR BUT ARROGANT SERVICE: Had problem securing reservation within block of conference rooms [needed seven attempts], had problems with room on check-in [several broken items that needed repair .

"Poorly Run Hotel " Read full review on TripAdvisor 4/19/2010 Vote

9. Day in and day out I could not believe how poor the service was.

"Not what you would expect from the Mandarin Oriental " Read full review on TripAdvisor 5/29/2009 Vote

10. Restaurant food presentation excellent, but quality poor.

"Would not Return " Read full review on Travelocity 4/1/2009 Vote