Pacific Beach Hotel, Honolulu, Issue

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Rank

57th

Out of 165

Pacific Beach Hotel	Average Price: $190 Check Rates

Hotel Class:

2490 Kalakaua Avenue

Honolulu, 96815 View map

3-Star Hotel Rank: 12 of 20
Average review rating: 3.73

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (56) , MyTravelGuide (6) , Travelocity (8) , TripAdvisor (406) , YahooTravel (43)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit pricey (5) avoid (4) bad (23) bare (3) bed bugs (16) broken (4) chipped (4) complain (15) complaint (7) dated (24) dingy (5) dirty (15) disappoint (23) disgust (7) dump (5) expensive (22) filthy (4) frustrated (4) gross (7) hard (23) horrible (8) issue (12) lack (3) loud (11) mediocre (5) mold (5) negative (8) noise (18) noisy (9) outdated (16) overpriced (4) peeling (4) poor (5) pricey (4) problem (17) ridiculous (3) rock (8) rude (6) sad (3) shabby (3) shock (5) slow (14) smell (34) terrible (10) tiny (4) uncomfortable (6) unfortunate (7) weird (4) worn (6) worst (5)

Issue

Appears in 14 comments.

The following words were used in comments with Issue:
beach (2) bed (3) bug (3) hotel (5) lighting (2) management (2) not (3) room (6) smoke (2) staff (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. We asked to speak with the hotel manager, and after hearing about the issue he was rude, condescending, and unprofessional.

"BED BUGS " Read full review on TripAdvisor 3/7/2012 Vote

2. Upon contacting the hotel about the issue, our experience with the hotel got worse and worse.

"BED BUGS " Read full review on TripAdvisor 3/7/2012 Vote

3. Once I was able to check in, I was assigned room 1664 - with which I had issues with.

"Meh " Read full review on TripAdvisor 12/9/2011 Vote

4. Since there was another faucet and sink at the counter that the microwave and coffee maker was on, this was not an issue for us.

"Pleasantly surprised! " Read full review on TripAdvisor 11/27/2011 Vote

5. tip: if you have bed bugs or other room related issues, take pictures and document.

"Bed Bugs and Missing Clothes " Read full review on TripAdvisor 7/25/2011 Vote

6. After a day on the beach we attacked the bed bug issue by doing all our laundry and having the hotel spray our luggage inside and out again.

"Bed Bugs and Missing Clothes " Read full review on TripAdvisor 7/25/2011 Vote

7. The Pacific Beach Hotel has records of what rooms have had bed bug issues, so I would suggest travelers here ask for the history of the room.

"Bed Bugs and Missing Clothes " Read full review on TripAdvisor 7/25/2011 Vote

8. Money was not an issue for us but the price was attractive, as was the location.

"DO NOT STAY AT PACIFIC BEACH IN OAHU " Read full review on TripAdvisor 5/16/2011 Vote

9. No, he does not have back issues, either.

"Location is the ONLY thing this hotel has going for it! " Read full review on TripAdvisor 1/6/2011 Vote

10. The only issue I had with the room was the fact I had a non-smoking room on the 35th floor, and nearly every time I opened the balcony door to check out the great view, smoke pervaded the atmosphere.

"Nice Hotel in Great Location " Read full review on Expedia 9/26/2009 Vote