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10th
Out of 41

Outrigger Lae Nani

Average Price: $196  
 
Hotel Class:
410 Papaloa Road
Kapaa, 96746 View map  
3-Star Hotel Rank: 3 of 9
Average review rating: 4.34
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (45) , Travelocity (4) , TripAdvisor (126) , YahooTravel (9)
SAFE TO BOOK ? (0/5 issues found)
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Complain
Appears in 6 comments. 
The following words were used in comments with Complain:
clerk (2)   management (2)   not (6)   staff (2)    
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1. We I checked out I told the manager about my concerns and she seemed shocked and wondered why I did not complain earlier, I told her I did and the manager asked the front desk clerk was I was not moved to another unit, The clerk said because it was a late check-in.
"A Beautiful View doesn't hide the dirt !! " Read full review on TripAdvisor   1/8/2012 Vote      
2. I went to complain and was told that some units are remodeled some are not.
"A Beautiful View doesn't hide the dirt !! " Read full review on TripAdvisor   1/8/2012 Vote      
3. Finally my mom went down and complained to the staff.
"Beautiful, but be aware of unwanted guests " Read full review on TripAdvisor   5/27/2011 Vote      
4. The reception staff did not appear surprised when I complained about the condition of the unit and told them that we were checking out.
"Beautiful location but avoid Unit 222 " Read full review on TripAdvisor   2/14/2011 Vote      
5. First of all, we do not pride ourselves in being complainers.
"Outrigger 'get me outta here' Lae Nani " Read full review on TripAdvisor   4/4/2010 Vote      
6. I was told that the heater was broken, the water was cool but not something to complain about.
"The Perfect Christmas! " Read full review on TripAdvisor   12/28/2007 Vote      
   
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