Sheraton Maui Resort, Lahaina, Frustrated

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Rank

10th

Out of 91

Sheraton Maui Resort	Average Price: $356 Check Rates

Hotel Class:

2605 Kaanapali ParkWay

Lahaina, 96761 View map

4-Star Hotel Rank: 5 of 12
Average review rating: 4.19

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (145) , Travelocity (13) , TripAdvisor (1529) , YahooTravel (79)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Frustrated

Appears in 26 comments.

The following words were used in comments with Frustrated:
bed (2) breakfast (2) clean (2) desk (4) elevator (2) food (2) good (3) hotel (4) incredible (3) liked (2) not (2) room (4) staff (3) towel (2)

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1. frustrated we tried to talk to them about how we paid for ocean-front and how we requested a king bed and how our travel agent had called that morning to confirm all these details.

"Amazing honeymoon! Worth every penny! " Read full review on TripAdvisor 1/25/2012 Vote

2. It puts an unfair burden on the front desk personnel and frustrates customers.

"Yep, it's true, you get the run-around at check-in " Read full review on TripAdvisor 11/13/2011 Vote

3. That being said, the property at the Sheraton was beautiful making our experience that much more frustrating.

"Beautiful Property but SO CROWDED! " Read full review on TripAdvisor 9/12/2011 Vote

4. Hotels that have towel cards are also frustrating.

"Great location, rooms need updating, pricey " Read full review on TripAdvisor 5/11/2011 Vote

5. ) hungry and incredibly frustrated.

"Horrific hotel experience on Wedding Night! " Read full review on TripAdvisor 5/10/2011 Vote

6. I let him know how incredibly frustrated I was with 'his system' and asked that someone bring us these items immediately.

"Horrific hotel experience on Wedding Night! " Read full review on TripAdvisor 5/10/2011 Vote

7. We walked to the elevator and realized to our further frustration that there was no floor 6.

"Horrific hotel experience on Wedding Night! " Read full review on TripAdvisor 5/10/2011 Vote

8. Also, imagine the frustration if you forget your card back in the room.

"Not What It Once Was " Read full review on TripAdvisor 3/30/2011 Vote

9. This is frustrating to begin with, but if the towels were decent, you may tolerate it.

"Not What It Once Was " Read full review on TripAdvisor 3/30/2011 Vote

10. frustrations: The buffet breakfast was good and plentiful but often the food was a tad cold but there were lots of choices of good breakfast foods to pick from.

"A great trip for our anniversary!! " Read full review on TripAdvisor 1/21/2010 Vote