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Rank
10th
Out of 91

Sheraton Maui Resort

Average Price: $356  
 
Hotel Class:
2605 Kaanapali ParkWay
Lahaina, 96761 View map  
4-Star Hotel Rank: 5 of 12
Average review rating: 4.19
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (145) , Travelocity (13) , TripAdvisor (1529) , YahooTravel (79)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Frustrated
Appears in 26 comments. 
The following words were used in comments with Frustrated:
bed (2)   breakfast (2)   clean (2)   desk (4)   elevator (2)   food (2)   good (3)   hotel (4)   incredible (3)   liked (2)   not (2)   room (4)   staff (3)   towel (2)    
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1. frustrated we tried to talk to them about how we paid for ocean-front and how we requested a king bed and how our travel agent had called that morning to confirm all these details.
"Amazing honeymoon! Worth every penny! " Read full review on TripAdvisor   1/25/2012 Vote      
2. It puts an unfair burden on the front desk personnel and frustrates customers.
"Yep, it's true, you get the run-around at check-in " Read full review on TripAdvisor   11/13/2011 Vote      
3. That being said, the property at the Sheraton was beautiful making our experience that much more frustrating.
"Beautiful Property but SO CROWDED! " Read full review on TripAdvisor   9/12/2011 Vote      
4. Hotels that have towel cards are also frustrating.
"Great location, rooms need updating, pricey " Read full review on TripAdvisor   5/11/2011 Vote      
5. ) hungry and incredibly frustrated.
"Horrific hotel experience on Wedding Night! " Read full review on TripAdvisor   5/10/2011 Vote      
6. I let him know how incredibly frustrated I was with 'his system' and asked that someone bring us these items immediately.
"Horrific hotel experience on Wedding Night! " Read full review on TripAdvisor   5/10/2011 Vote      
7. We walked to the elevator and realized to our further frustration that there was no floor 6.
"Horrific hotel experience on Wedding Night! " Read full review on TripAdvisor   5/10/2011 Vote      
8. Also, imagine the frustration if you forget your card back in the room.
"Not What It Once Was " Read full review on TripAdvisor   3/30/2011 Vote      
9. This is frustrating to begin with, but if the towels were decent, you may tolerate it.
"Not What It Once Was " Read full review on TripAdvisor   3/30/2011 Vote      
10. frustrations: The buffet breakfast was good and plentiful but often the food was a tad cold but there were lots of choices of good breakfast foods to pick from.
"A great trip for our anniversary!! " Read full review on TripAdvisor   1/21/2010 Vote      
   
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