Chicago Conrad, Chicago, Problem

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Rank

1st

Out of 415

Chicago Conrad	Average Price: $322 Check Rates

Hotel Class:

521 North Rush Street at Michigan Avenue

Chicago, 60611 View map

4-Star Hotel Rank: 1 of 39
Average review rating: 4.37

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (68) , MyTravelGuide (20) , Travelocity (8) , TripAdvisor (1143) , YahooTravel (10)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Problem

Appears in 57 comments.

The following words were used in comments with Problem:
area (3) bar (4) busy (3) desk (3) entrance (3) floor (3) helpful (3) horrible (3) hotel (6) liked (7) location (5) manner (3) much (4) noise (3) not (15) roof (2) room (16) service (4) staff (6) useful (3)

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1. I was given the impression that this was not an uncommon problem, so why bother to offer the Bose if it doesn't work? Also, on our last night we ordered takeout from a nearby restaurant, and found after the delivery person had already gone that utensils were not in the bag.

"Expected Luxury but Minor Issues Impact Enjoyment " Read full review on TripAdvisor 4/5/2012 Vote

2. We stayed over the weekend and had 2 separate reward reservations which I thought might be a problem.

"Excellent service! " Read full review on TripAdvisor 3/27/2012 Vote

3. We alerted the desk to the problem and were asked 'exactly how much of the Marriott wall was in the way.

"A Room With What View? " Read full review on TripAdvisor 3/24/2012 Vote

4. She tried to fix the problem but to no avail - even after changing my TV for a different one.

"Does exactly what it says on the tin " Read full review on TripAdvisor 3/5/2012 Vote

5. Check in was our only problem.

"Great location, nice stay " Read full review on TripAdvisor 2/27/2012 Vote

6. The staff was very friendly and helpful, I asked for a late check-out and received it without any problems.

"Very good alternative to big hotels in the area! " Read full review on TripAdvisor 1/13/2012 Vote

7. Although we had a problem during one stay with Internet access, we did not have any other major problems during our stays.

"Excellent Staff and Service " Read full review on TripAdvisor 10/16/2011 Vote

8. There was an emergency with a broken water pipe at a room next to mine and the maintenance crew reacted inmediatelly to fix the problem so next morning nobody knew there had been a problem.

"Great comfort at the Conrad " Read full review on TripAdvisor 10/15/2011 Vote

9. No major problems, but nothing unforgettable either.

"Comfortable " Read full review on TripAdvisor 8/22/2011 Vote

10. The only problem we had was the AC didn't cool like we thought it should.

"Nice hotel at a great price... " Read full review on TripAdvisor 8/1/2011 Vote