Dana Hotel & Spa, Chicago, Complain

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OpinionWell
Rank

5th

Out of 415

Dana Hotel & Spa	Average Price: $245 Check Rates

Hotel Class:

660 North State Street

Chicago, 60654 View map

3-Star Hotel Rank: 1 of 73
Average review rating: 4.68

OpinionWell Value Index: 8

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (69) , Travelocity (24) , TripAdvisor (417) , YahooTravel (2)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit pricey (3) annoy (8) annoyance (3) avoid (5) awful (4) bad (28) bare (4) complain (13) complaint (21) cramped (4) difficult (6) dirty (4) disappoint (28) downside (10) expensive (16) fussy (4) hard (25) horrible (5) inconvenient (4) issue (36) lack (7) loud (34) mediocre (4) misleading (3) mistake (3) negative (13) noise (70) noisy (27) overpriced (8) poor (13) pricey (10) problem (51) ridiculous (5) rock (9) rude (11) shock (4) sick (3) slow (13) smell (3) snooty (3) sophisticated (5) terrible (6) tiny (14) uncomfortable (4) unfortunate (13) unfriendly (4) weird (6) worn (5) worst (4) wrong (5)

Complain

Appears in 13 comments.

The following words were used in comments with Complain:
elevator (3) noise (2) not (3) room (5) staff (2) street (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I complained but of course the hotel did nothing.

"Noisey " Read full review on TripAdvisor 5/5/2012 Vote

2. Literally every time I walked through the lobby someone was complaining about their experience.

"uncomfortable bed + broken coffee machine=exhausted " Read full review on TripAdvisor 3/21/2012 Vote

3. I might have complained about one of these things to staff, but I would have had to wait my turn.

"uncomfortable bed + broken coffee machine=exhausted " Read full review on TripAdvisor 3/21/2012 Vote

4. Earlier in the day another client complained to us in the elevator that the night before two men came out of the elevator at the same time he did and followed him to his room.

"Comfortable but party hotel " Read full review on TripAdvisor 3/17/2012 Vote

5. Caryn doesn't like to complain and asked me if that was ok.

"If you want your special Event ruin Book here " Read full review on TripAdvisor 3/6/2012 Vote

6. Yes, the ceiling is not 'finished' but we thought it was pretty cool :) As for some people complaining about the noise from the street.

"Thanksgiving week, 3 days 2 nights " Read full review on TripAdvisor 11/29/2011 Vote

7. Other reviews complained about noise but, aside from some city street traffic I didnt hear much.

"Wow! rooms are awesome " Read full review on TripAdvisor 10/7/2011 Vote

8. Downsides: the air conditioner was noisy, the phone didn't work even after I complained and the closet was not tall enough to hang up pants .

"Chicago Stay " Read full review on TripAdvisor 9/26/2011 Vote

9. Everyone complained that at some point they no longer worked in elevator and/or room.

"One of my favorite hotels except for hassles with key cards not working " Read full review on TripAdvisor 8/19/2011 Vote

10. Cannot complain about the location.

"I am looking for my third stay already!! " Read full review on TripAdvisor 10/13/2010 Vote