Congress Hotel Chicago, Chicago, Poor

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Rank

91st

Out of 415

Congress Hotel Chicago	Average Price: $173 Check Rates

Hotel Class:

520 South Michigan Avenue

Chicago, 60605 View map

2-Star Hotel Rank: 13 of 49
Average review rating: 2.59

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (72) , MyTravelGuide (87) , Travelocity (42) , TripAdvisor (595) , YahooTravel (98)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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avoid (14) awful (21) bad (94) bed bugs (20) broken (26) chipped (19) complain (33) complaint (17) dated (36) dirty (47) disappoint (19) disgust (9) dump (14) expensive (33) filthy (11) hard (21) horrible (34) issue (32) lack (11) loud (25) mistake (9) mold (31) nasty (16) negative (39) noise (52) noisy (15) outdated (24) overpriced (13) peeling (27) poor (23) poorly (17) problem (62) roach (10) rude (22) sad (10) scary (10) shabby (14) shame (9) slow (14) smell (92) terrible (40) tiny (11) ugly (9) uncomfortable (26) unfortunate (12) unfriendly (9) weird (11) worn (14) worst (32) wrong (13)

Poor	Appears in 43 comments.

The following words were used in comments with Poor:
bad (3) bathroom (2) better (2) charged (5) condition (6) experience (3) good (4) hotel (15) housekeeping (2) lighting (3) liked (6) not (8) old (3) quality (3) reception (2) reviews (5) room (7) service (13) smell (2) tub (4)

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1. The bed was good the lighting was very dated and poor.

"Good location clean but dated " Read full review on TripAdvisor 5/10/2012 Vote

2. I was not sure what to expect given some of the poor reviews I had read, but we decided to give the hotel a try.

"Decent hotels stay " Read full review on TripAdvisor 5/7/2012 Vote

3. That doesn't negate the poor conditions of everything.

"Horrendous " Read full review on TripAdvisor 2/21/2012 Vote

4. Here's why I consider the Congress Hotel a poor option-it's old and needs a serious makeover.

"Poorly Run Hotel " Read full review on TripAdvisor 10/19/2011 Vote

5. Hotel resturant has poor quality food and bad wait service.

"Stay away. " Read full review on TripAdvisor 10/15/2011 Vote

6. The breakfast restaurant service was extremely poor and waitress was rude and had to ask for things to be provided to us.

"Tired and Old Hotel " Read full review on TripAdvisor 9/30/2011 Vote

7. Towels were of poor quality and smelled.

"Great location " Read full review on TripAdvisor 7/21/2011 Vote

8. I have never stayed in a hotel with such a poor experience, and we've stayed in many cities and many hotels of many different ratings.

"Very disappointed " Read full review on TripAdvisor 7/5/2011 Vote

9. After explaining all of this to the manager, she did not once apologize or offer any better ways to assist me - this is just one example of the poor level of service at this hotel.

"I DO NOT Recommend this Hotel " Read full review on TripAdvisor 6/15/2011 Vote

10. It's terrible and no one should ever subject themselves to this poor service and treatment.

"Too hot, too small, too expensive, too bad! " Read full review on TripAdvisor 4/28/2011 Vote