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Rank
17th
Out of 231

Baltimore Hilton

Average Price: $316  
 
Hotel Class:
401 WEST PRATT STREET
Baltimore, 21201 View map  
4-Star Hotel Rank: 5 of 7
Average review rating: 4.08
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (29) , Travelocity (3) , TripAdvisor (484)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Horrible
Appears in 9 comments. 
The following words were used in comments with Horrible:
experience (2)   food (2)   hotel (3)   management (3)   night (2)   not (3)   room (3)   service (2)   suite (3)   tasteful (2)   waiter (2)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. They did not charge us for the iced tea (old and cloudy tasted horrible) OR the crab cakes but the entire experience left a horrible taste in our mouths both figuratively and literally.
"Spacious room, clean " Read full review on TripAdvisor   4/23/2012 Vote      
2. Appetizers, food and drinks came at once, the bus girl took our rollls that we were still eating crab cakes were under cooked and when the waiter got the manager for us the waiter was standing next to the manager and he kept asking how our service was i pretty much said it was non existent and we just could not make the manager understand how horrible our service and food were.
"Spacious room, clean " Read full review on TripAdvisor   4/23/2012 Vote      
3. But they are horribly run and don't listen very well.
"Hilton Baltimore " Read full review on TripAdvisor   4/9/2012 Vote      
4. They lost several of our families reservations more than once, they told my guests all the rooms were booked when they weren't, they changed sales reps in the middle and never let me know,they are horrible at returning emails and phone calls, 1-800 people angrily hung up on my mom when we were trying to confirm our rooms, the suite did not come with a fridge- you have to pay even more for them(you would have thought they would have thrown that in there will all the buisness we were giving them) , we couldn't get into our bridal suite until 3:45- check out is at noon.
"Ridiculous " Read full review on TripAdvisor   10/6/2011 Vote      
5. I was a little taken back by this but it wasn't horrible since I didn't feel that unsafe walking the street back to the hotel last at night-Would like to have seen the concierge there more than I did- No free wifi in room.
"Great view and location " Read full review on TripAdvisor   4/5/2011 Vote      
6. After a horrible experience at another Hilton property (Homewood Suites in Wash.
"Excellent staff " Read full review on TripAdvisor   8/9/2010 Vote      
7. I have nothing positive to say about this horrible hotel.
"NO AMENITIES!!!! GO SOMEWHERE ELSE!!!! " Read full review on TripAdvisor   7/5/2009 Vote      
8. horribly maintained with broken furniture, a company contracted by the hotel provides Internt access for 49 cents a minute.
"Great Location and Service, Some Drawbacks " Read full review on TripAdvisor   6/27/2007 Vote      
9. In the end, we had two nights of horrible sleep, and we both had neck and back stiffness the following day.
"Like camping, but without the fun " Read full review on TripAdvisor   8/2/2006 Vote      
   
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