Renaissance Columbus, Columbus, Complain

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OpinionWell
Rank

13th

Out of 202

Renaissance Columbus	Average Price: $184 Check Rates

Hotel Class:

50 North 3rd Street

Columbus, 43215 View map

4-Star Hotel Rank: 6 of 8
Average review rating: 3.79

OpinionWell Value Index: 7

Traveler reviews analyzed: Expedia (31) , MyTravelGuide (11) , TripAdvisor (150) , YahooTravel (13)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complain

Appears in 8 comments.

The following words were used in comments with Complain:
charged (2) cost (2) hotel (2) much (2) room (2) service (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. If I could complain about anything it is that the mattresses are more of a 3 star hotel.

"Superb Service at this Location is a Differentiator " Read full review on TripAdvisor 5/15/2012 Vote

2. I got a room that did not heat up the full night - when I complained they said to take up the thermostat.

"Platinum Member Advise : Avoid this hotel in Columbus " Read full review on TripAdvisor 1/29/2012 Vote

3. When I called to complain about charging for the internet, they told to me 'everybody does it'.

"Over Rated and Over priced " Read full review on TripAdvisor 5/9/2011 Vote

4. As for the people who complain about a lack of ammenities or service, all I can say is if you want 5-star service, don't book through Priceline.

"Great hotel and a very good value " Read full review on TripAdvisor 1/17/2011 Vote

5. People complain about cost but you pay for convenience.

"One of the best hotels in downtown Columbus " Read full review on TripAdvisor 2/14/2010 Vote

6. I was there for a conference and my room was free of charge so I can't complain too much and I don't know how much it generally costs.

"Was expecting a little more... " Read full review on TripAdvisor 10/24/2009 Vote

7. The bathroom was just fine: many complain about this aspect of this hotel, to which I say, nuts.

"Excellent " Read full review on TripAdvisor 7/23/2008 Vote

8. While I was on the phone with the 800 customer service woman, she said she wanted to contact the manager to have him apologize, which he did (profusely) once he realized we had actually taken the time to complain about the problem.

"Cannot recommend this place - rude service " Read full review on TripAdvisor 9/16/2007 Vote