2. For example, the location is in the Mexican ghetto; room service turns off the air when you are not in your room; my room was often shorted of towels; the refrigerator barely cooled off the contents and had no visible control dial; I had ants in my room; I had cockroaches in my room; two out of the three ice machines were broken for more than half of my stay; the elevator has a few lights out, such as the up and down arrows; the water cooler in the breakfast area was broken and duct taped to avoid use; only one half of the toaster slots worked; the hotel ran out of plates at breakfast, even though I saw some readily available in the store right next door; and there was only salt, not pepper, provided at breakfast, causing me to buy and bring my own pepper each morning.