Phoenix Grand Hotel, Salem, Hard

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OpinionWell
Rank

2nd

Out of 38

Phoenix Grand Hotel	Average Daily Rate: NA Check Rates

Hotel Class:

201 Liberty Street SouthEast

Salem, 97301 View map

3-Star Hotel Rank: 2 of 12
Average review rating: 4.38

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (9) , TripAdvisor (115) , YahooTravel (5)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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apologetic (1) avoid (1) awful (2) bad (2) broke (1) bugs (1) chipped (1) complain (1) complaint (2) damage (2) dated (3) depress (1) difficult (2) dingy (1) disappoint (3) downside (1) expensive (3) hard (4) hassle (1) hectic (1) inadequate (1) irritate (1) issue (6) lack (1) loud (4) lukewarm (1) mediocre (1) negative (4) noise (21) noisy (5) odor (2) overpriced (2) peeling (1) poor (2) problem (3) rock (1) slow (3) smell (2) stale (1) uncomfortable (1) unfortunate (2) worn (1)

Hard	Appears in 6 comments.

The following words were used in comments with Hard:
bed (2) not (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. hard-wired is better, but you may have to ask the front desk for a cable.

"Nicely located hotel for easy access to all of downtown Salem " Read full review on TripAdvisor 10/9/2011 Vote

2. Chemicals leaking in combination with the concrete cause hard mineral stains on our vehicle.

"Lack of Maintenance damaged our vehicle " Read full review on Expedia 11/4/2009 Vote

3. The beds are very comfortable- not too hard, not too soft, but just right.

"The Best Hotel in Salem! " Read full review on TripAdvisor 6/24/2009 Vote

4. Dad found the bed a little hard-but thought the hotel was very nice.

"Super customer service " Read full review on TripAdvisor 1/17/2009 Vote

5. hard to put contacts in and get eye makeup on.

"Good place to stay " Read full review on TripAdvisor 4/21/2007 Vote

6. Choice of standard cold items (breads/cereal), plus oatmeal, eggs (scrambled & hard-boiled), bacon, do-it-yourself waffles, fresh yoghurt and fruit, etc.

"Wonderful hotel except for the elevators " Read full review on TripAdvisor 4/17/2006 Vote