Hilton San Diego Gaslamp Quarter, San Diego, Complaint

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Rank

51st

Out of 517

Hilton San Diego Gaslamp Quarter	Average Price: $272 Check Rates

Hotel Class:

401 K Street

San Diego, 92101 View map

4-Star Hotel Rank: 20 of 30
Average review rating: 3.94

OpinionWell Value Index: 2

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (46) , MyTravelGuide (1392) , TripAdvisor (343) , YahooTravel (10)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit high (3) a bit small (4) annoy (15) avoid (8) awful (3) bad (21) badly (3) big deal (3) bothersome (3) broken (11) complain (21) complaint (14) cramped (3) difficult (6) dirty (11) disappoint (15) disturbing (4) downside (17) expensive (33) frustrated (5) hard (39) hate (2) horrible (6) inconvenient (6) issue (45) lack (14) loud (39) negative (16) noise (133) noisy (25) outrageous (8) overpriced (7) poor (8) pricey (13) problem (37) ridiculous (9) robbery (2) rock (29) rude (8) shock (4) slow (16) smell (7) terrible (7) tiny (12) uncomfortable (4) unfortunate (11) weird (4) worn (3) worst (11) wrong (7)

Complaint

Appears in 55 comments.

The following words were used in comments with Complaint:
$ (11) area (2) arrival (2) baseball (2) charged (3) complaints (55) fee (4) few (5) game (4) hotel (6) night (4) not (8) park (12) pool (2) room (8) service (3) small (3) staff (3) water (3) workout (2)

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1. A couple of complaints: The business center is monetized so that you can't really use it without paying for the service, although it's a nominal fee (just a headache).

"Nothing amiss, but... " Read full review on TripAdvisor 5/13/2012 Vote

2. They also took the parking charge off due to the hot water issue, but it took several weeks with hotel management to resolve the complaints.

"Wow " Read full review on TripAdvisor 2/21/2012 Vote

3. My biggest complaint about this place is the noise.

"Convenient to Convention Center, but very loud! " Read full review on TripAdvisor 1/28/2012 Vote

4. My only complaint was the lack of wireless Internet in the room.

"A good Hilton property in a great location " Read full review on TripAdvisor 12/30/2011 Vote

5. My only complaints here are the lack of a gift shop or other place one could purchase water, soda/beer, and sundries.

"The Lofts are excellent " Read full review on TripAdvisor 10/23/2011 Vote

6. The complaints are all about the money.

"Less than thrilled " Read full review on TripAdvisor 9/24/2011 Vote

7. I don't complain about much, but this complaint justified and was ably handled.

"Get ready to Party... " Read full review on TripAdvisor 1/7/2011 Vote

8. Only complaint was we had a hard time getting the room to a comfortable temp when sleeping - the AC vent didn't blow near the bed.

"Great experience " Read full review on Expedia 9/22/2010 Vote

9. I would say I had no real complaints and enjoyed my stay.

"Best location for convention center - some odd touches! " Read full review on TripAdvisor 8/22/2010 Vote

10. Even at the lowest point, it was still decent, so no real complaints.

"Excellent Stay " Read full review on TripAdvisor 7/28/2010 Vote