Hilton San Diego Gaslamp Quarter, San Diego, Issue

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Rank

51st

Out of 517

Hilton San Diego Gaslamp Quarter	Average Price: $272 Check Rates

Hotel Class:

401 K Street

San Diego, 92101 View map

4-Star Hotel Rank: 20 of 30
Average review rating: 3.94

OpinionWell Value Index: 2

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (46) , MyTravelGuide (1392) , TripAdvisor (343) , YahooTravel (10)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Issue

Appears in 55 comments.

The following words were used in comments with Issue:
$ (6) arrival (4) bed (5) complaints (5) desk (5) hotel (22) housekeeping (3) management (4) night (7) noise (12) not (18) park (7) room (14) service (3) small (3) staff (3) train (10) useful (3) walking (5) well (4)

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1. My only negative is that my first morning here the internet in the hotel was down, the front desk staff didn't know really what was going on and gave me the run around as to the issue, the time it may be resolved, etc.

"Nice little Hilton, has charm which you can't say for most " Read full review on TripAdvisor 5/14/2012 Vote

2. Hilton may have installed insulated glass or used other countermeasures, but not one of the 3 nights were the trains an issue.

"Great Convention Center Alternative to the Big Hotels " Read full review on TripAdvisor 5/5/2012 Vote

3. The only manager on duty to address my concerns was a food and beverage manager who was not sure how to handle my issues.

"Horrible Service...Stay else where " Read full review on TripAdvisor 4/2/2012 Vote

4. Amtrak noise can be an issue here particularly between 10pm and 3am( they blast the horn for about a mile before even passing the hotel) so definitely recommend using the provided earplugs regardless.

"Great llocation- needs some finer touches " Read full review on TripAdvisor 4/2/2012 Vote

5. It was $40 a night but this was not an issue with us.

"Great location! " Read full review on TripAdvisor 3/23/2012 Vote

6. There were 2 issues:1.

"The Lofts on 5th " Read full review on TripAdvisor 3/7/2012 Vote

7. They also took the parking charge off due to the hot water issue, but it took several weeks with hotel management to resolve the complaints.

"Wow " Read full review on TripAdvisor 2/21/2012 Vote

8. Upon complaining there were multiple issues with the bill.

"Wow " Read full review on TripAdvisor 2/21/2012 Vote

9. The room also had an issue with the hot water.

"Wow " Read full review on TripAdvisor 2/21/2012 Vote

10. Restaurant on-site was somewhat limited and expensive (breakfast buffet was $30 with tip), but on the other hand there are probably 100 restaurants within 10 minutes walking distance of the hotel, so this is really not an issue.

"Nice place " Read full review on TripAdvisor 1/21/2012 Vote