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Rank
157th
Out of 676

Club Quarters Downtown

Average Price: $300  
 
Hotel Class:
52 William Street
New York City, 10005 View map  
3-Star Hotel Rank: 52 of 154
Average review rating: 4.05
OpinionWell Value Index: 3
Traveler reviews analyzed: BedBugRegistry (2) , Expedia (67) , MyTravelGuide (631) , Travelocity (28) , TripAdvisor (336) , YahooTravel (27)
SAFE TO BOOK ? (1/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Responsive
Appears in 13 comments. 
The following words were used in comments with Responsive:
bed (3)   clean (2)   condition (3)   cool (2)   desk (7)   helpful (5)   hotel (4)   iron (2)   not (5)   phone (3)   room (10)   shampoo (2)   slow (2)   small (2)   staff (6)   tub (2)   useful (2)   wall (2)    
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1. Overall we found the staff very responsive and helpful, and the hotel a clean, comfortable place to stay.
"Helpful Staff " Read full review on TripAdvisor   4/23/2012 Vote      
2. Pros:Room sizeLarge tall windows with excellent room darkening draperiesComfy bedPlenty of work surfacesPhone with speaker function for business callsReliable free wifi (one brief slow-down during entire week)Sufficient task lightingPlenty of storage spaceBig, clean bathroom with magnifying mirror, counter space, large shower (no tub), hair dryer, conditioning shampoo, lotion, mouth wash and soapFull-length mirror, iron and ironing boardFree chilled water and recyclable bottlesFast elevatorsFriendly responsive staff, including room service (options are onsite restaurant and offsite restaurants that will deliver to lobby; when my microwave started mysteriously beeping at midnight, front desk sent someone up immediately and he was able to reach up high and unplug it)Self-check-in and -outFelt secure, given key-card access to front door and also presence of police around Wall StreetSomewhat quieter than other areas of NYCDuane Reade and restaurants nearby; Daffy's and Syms and a future TJ Maxx within four to six blocksLoud HVAC fan (optional to use) which helps provide white noiseCons:Thin walls, could hear phone conversations in room next door (although the guest wasn't out of line) and also each time he sat on his bed, there was a significant vibration No tub, but not a deal-breakerNot enough outlets near bed - in order to use laptop while sitting on bed, had to unplug the phone extension (two phones in room)Didn't like the shampoo/conditioner combo -- prefer them to be separate solutionsNot enough TV channels (no HBO -- channels included major broadcasters, ESPN, AMC, Bravo, Spike, TNT, several all-news channels)Would love to be able to check hotel bill online during stayShower temperature was very slow to react.
"Roomy, clean, great location near Wall Street " Read full review on TripAdvisor   11/12/2011 Vote      
3. Front desk staff were incredibly responsive to requests, including early check-in.
"Great hotel! " Read full review on TripAdvisor   9/6/2011 Vote      
4. Mediocre response from the front desk makes me reluctant to consider this hotel in the future.
"May or may not return " Read full review on TripAdvisor   6/13/2011 Vote      
5. Front desk response was 'Sir, I am the only one working here I can't help you.
"worst Hotel I ever stayed in " Read full review on TripAdvisor   4/26/2011 Vote      
6. Front desk was not very responsive.
"What is going on here? " Read full review on TripAdvisor   11/12/2010 Vote      
7. Front desk was not very responsive.
"What is going on here? " Read full review on TripAdvisor   11/12/2010 Vote      
8. Staff was nice and responsive, and the hotel is only a block away from a subway stop.
Read full review on MyTravelGuide   12/2/2009 Vote      
9. ) I went to talk about it with the front desk at 7 am and the response was that if I'd told them sooner, I could have switched rooms.
Read full review on MyTravelGuide   7/22/2009 Vote      
10. The air conditioning was responsive cooled the room.
Read full review on MyTravelGuide   5/7/2009 Vote      
   
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