7. we have just returned from the Martinique, we were eventually pleased with the hotel, we initially attempted to check in at 2pm but were told that we were to early and to return at 4pm, this we done only to find that the desk staff did'nt know if are rooms were ready or not, we were told to sit in the lobby while they found out, after 10 minutes we asked again and got the same reply, after a further 15 minutes we got very angry and demanded any available rooms, on arrival at our room the safe and small fridge were not working, this took three visits to rectify as no one seemed to know how to fix it, we had booked a club room which is bigger than the normal New York room and we were very happy with it, other than it was at the back of the hotel with no view.