2. We stayed in this hotel for the Anime expo convention and the staff was very nice and helpfull, rooms were clean, very confurtable, we enjoyed our stay there, I don`t know why people say it wasn`t confortable or that the staff was not nice or helpfull, the beds were soft the pillows were nice also, this was the first hotel that we stayed at that we actually had a good night sleep, AC was working great, We would stay again for nexts years CON.