Marriott Los Angeles, Los Angeles, Responsive

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Rank

100th

Out of 700

Marriott Los Angeles	Average Price: $265 Check Rates

Hotel Class:

21850 Oxnard Street

Los Angeles, 91367 View map

4-Star Hotel Rank: 31 of 45
Average review rating: 4.07

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (30) , Travelocity (5) , TripAdvisor (104)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Responsive

Appears in 3 comments.

The following words were used in comments with Responsive:
management (2)

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1. And when I see the managers response to the reviews, I see a bunch of excuses, but I have yet to see any offers of resolution--there's always a reason that they 'can't do anything about it'.

"Another Customer Service Issue at Warner Center Marriott " Read full review on TripAdvisor 11/3/2011 Vote

2. Called desk and took a week to get a response that it was for a smoking fee.

"Just a bad experience with Mgmt Staff " Read full review on TripAdvisor 10/3/2011 Vote

3. Although there were a couple of glitches during our stay, the manager quickly resolved both of them and went out of his way to not only correct the problems, but made every effort to acknowledge them and take complete responsibility.

"Will definitely be back " Read full review on TripAdvisor 6/28/2011 Vote