4. I was pleased from the person who took my 'last minute' reservation on the phone to when we arrived at check in and was helped by two of the nicest gentleman--- I was very happy with the room it was on the corner so a bit small, but the furnishings were tremendous- beautiful bed,luxurious drapes, flat screen, large windows, marble bathroom with great toiletries- You will love it here- there is a rooftop area that has very sheek furniture great for lounging.