Orlando Universal, Orlando, Exceptional

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Rank

102nd

Out of 543

Orlando Universal	Average Price: $145 Check Rates

Hotel Class:

5893 American Way

Orlando, 32819 View map

3-Star Hotel Rank: 36 of 138
Average review rating: 4.38

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (26) , MyTravelGuide (3) , Travelocity (5) , TripAdvisor (246) , YahooTravel (9)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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accommodating (7) adequate (18) beautiful (8) best (37) better (24) big (32) cares (7) clean (186) cleanliness (6) comfortable (91) comfy (9) convenient (47) courteous (6) decent (12) efficient (8) enjoyable (10) excellent (42) exceptional (16) fancy (7) fantastic (13) fast (6) free (154) fresh (32) friendly (110) fun (13) generous (9) good (157) great (208) happy (20) helpful (105) huge (18) immaculate (6) liked (80) love (19) new (21) nice (179) outstanding (6) perfect (42) pleasant (24) pleased (13) plenty (50) positive (11) quiet (39) reasonable (17) responsive (6) roomy (7) soft (10) spacious (52) welcoming (23) wonderful (21)

Exceptional

Appears in 16 comments.

The following words were used in comments with Exceptional:
accommodating (2) desk (2) good (2) hotel (4) reasonable (2) room (4) staff (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. This particular location was no exception - everything was as it should be.

"Quality formula and customer service " Read full review on TripAdvisor 4/12/2012 Vote

2. No restaurant except for the free breakfast.

"Very nice rooms, great location for Universal " Read full review on TripAdvisor 8/14/2011 Vote

3. The kitchen was tiny, but adequate, except that the dishes provided only accommodate 4 persons, which defeated our purpose for staying at this particular hotel.

"Good for the value, extra food amenities and convenience of parks " Read full review on TripAdvisor 7/28/2011 Vote

4. The room was quiet except for the traffic on the interstate.

"Rooms were nice and quiet " Read full review on TripAdvisor 6/14/2011 Vote

5. Very clean except for a few moldy spots in the shower (ONLY reason I gave it a 4 on cleanliness).

"Great place to stay! Very quiet and comfortable! " Read full review on TripAdvisor 3/28/2011 Vote

6. The staff was exceptional.

"I will Definitely stay here again. " Read full review on TripAdvisor 3/22/2011 Vote

7. I don't often give a 5 for a hotel because I limit that for a hotel that is exceptional and this one made the cut.

"Perfect for Family " Read full review on TripAdvisor 12/22/2009 Vote

8. We had interaction with many of the housekeeping, engineering, dining and front desk staff and without exception they all greeted us with a smile and hello.

"Truly the best in the area " Read full review on TripAdvisor 10/14/2009 Vote

9. With the exception of one young desk clerk who hassled my son one evening when he tried to order room service, all of the staff were very helpful and accommodating.

"Good Stay " Read full review on TripAdvisor 7/20/2009 Vote

10. Everything about the room and the stay was good except when we came back to the room there were little ants covering the counters.

"A good stay EXCEPT... " Read full review on TripAdvisor 11/24/2008 Vote