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OpinionWell
Rank
102nd
Out of 543
Orlando Universal
Average Price: $145
Check Rates
Hotel Class:
5893 American Way
Orlando, 32819
View map
3-Star Hotel Rank:
36 of 138
Average review rating:
4.38
OpinionWell Value Index:
3
Traveler reviews analyzed:
Expedia
(
26
)
,
MyTravelGuide
(
3
)
,
Travelocity
(
5
)
,
TripAdvisor
(
246
)
,
YahooTravel
(
9
)
SAFE TO BOOK ?
(0/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
No recent comments about construction were found.
Noise:
No recent comments about noise were found.
Room Smell:
No recent comments about room smell were found.
Parking Fees:
No recent comments about parking fees were found.
Bed Bugs:
No recent comments about bed bugs were found.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
accommodating
(7)
adequate
(18)
beautiful
(8)
best
(37)
better
(24)
big
(32)
cares
(7)
clean
(186)
cleanliness
(6)
comfortable
(91)
comfy
(9)
convenient
(47)
courteous
(6)
decent
(12)
efficient
(8)
enjoyable
(10)
excellent
(42)
exceptional
(16)
fancy
(7)
fantastic
(13)
fast
(6)
free
(154)
fresh
(32)
friendly
(110)
fun
(13)
generous
(9)
good
(157)
great
(208)
happy
(20)
helpful
(105)
huge
(18)
immaculate
(6)
liked
(80)
love
(19)
new
(21)
nice
(179)
outstanding
(6)
perfect
(42)
pleasant
(24)
pleased
(13)
plenty
(50)
positive
(11)
quiet
(39)
reasonable
(17)
responsive
(6)
roomy
(7)
soft
(10)
spacious
(52)
welcoming
(23)
wonderful
(21)
See more
Responsive
Appears in 6 comments.
The following words were used in comments with
Responsive:
offers
(2)
staff
(2)
Users can vote for helpful comments, which are saved in the
Most helpful
section.
Sort by:
Date
Votes
1.
All in all, this was a very good stay, and I would recommend it for its convenience, cleanliness, and very
responsive
and friendly staff.
"This Hotel Goes the Extra Mile "
Read full review
on
TripAdvisor
10/2/2011
Vote
2.
My highest complements to him and his staff for being super
responsive
to my concerns, and fixing everything to my satisfaction.
"This Hotel Goes the Extra Mile "
Read full review
on
TripAdvisor
10/2/2011
Vote
3.
I would have liked to give this hotel a higher rating for service, but their unwillingness to offer a simple
respons
e to an email is terrible.
"Disappointed in stay and with the hotel's unwillingness to respond to concerns. "
Read full review
on
TripAdvisor
9/1/2009
Vote
4.
While I appreciate that Harold took
respons
ibility, to be brutally honest, we would have packed up everything and left for another property upon finding the garbage if we weren't so tired.
"Disappointed in stay and with the hotel's unwillingness to respond to concerns. "
Read full review
on
TripAdvisor
9/1/2009
Vote
5.
Maddy's
respons
e to this was that things often have to be changed depending on what is a priority and that sometimes someone has to be unlucky.
"Front Desk Attitude Negated All Positive Aspects "
Read full review
on
TripAdvisor
1/14/2008
Vote
6.
When I questioned the reason for this the
respons
e was that people don't always get what they ask for and nothing is guaranteed- Homewood only offer requests no guarantees at all.
"Front Desk Attitude Negated All Positive Aspects "
Read full review
on
TripAdvisor
1/14/2008
Vote
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