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OpinionWell
Rank
22nd
Out of 504

Omni San Antonio

Average Price: $148  
 
Hotel Class:
9821 Colonnade Boulevard
San Antonio, 78230 View map  
4-Star Hotel Rank: 14 of 32
Average review rating: 4.04
OpinionWell Value Index: 6
Traveler reviews analyzed: Expedia (43) , MyTravelGuide (335) , Travelocity (8) , TripAdvisor (180) , YahooTravel (34)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Attentive
Appears in 24 comments. 
The following words were used in comments with Attentive:
clean (2)   complimentary (2)   customer (2)   desk (4)   extra (2)   friendly (6)   good (2)   hotel (9)   location (3)   need (3)   nice (2)   not (2)   reviews (2)   room (2)   service (5)   small (2)   special (2)   staff (8)   warm (2)   welcoming (2)    
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1. They just seemed more attentive for some reason.
"You Get What You Pay For... " Read full review on TripAdvisor   3/5/2012 Vote      
2. It is this kind of attention to detail that took our experience to another level.
"Old-Faithful, Another Awesome Experience!!! " Read full review on TripAdvisor   3/5/2012 Vote      
3. The customer service, attention to detail, and little extras like complimentary morning drinks,complimentary wi-fi, newspaper and turn down service.
"Nice stay " Read full review on TripAdvisor   3/5/2012 Vote      
4. There is a full service bar located in the hotel lounge with an extremely large TV, with an attentive wait staff.
"Another good stay at the Omni. " Read full review on TripAdvisor   2/6/2012 Vote      
5. Either they themselves took the items, or in the least, the cleaning people were not attentive to security, left the door open, and someone roaming the hotel came into my room and took the laptop.
"Laptop stollen during stay " Read full review on TripAdvisor   2/6/2012 Vote      
6. Clearly they are not paying attention to what they are doing when you get to your room and you find a welcome card for another guest.
"Not up to Omni Standards " Read full review on TripAdvisor   10/23/2011 Vote      
7. She is very attentive and friendly.
"Great value outside of downtown San Antonio " Read full review on TripAdvisor   6/13/2011 Vote      
8. The noise level in the restaurant at breakfast was intolerable, and I think the hotel's overall attention to detail has dropped considerably.
"Too many kids. " Read full review on TripAdvisor   4/24/2011 Vote      
9. My main gripe about this is they acknowledged my agency's tax exempt status at check-in when I provided them all the necessary paperwork and they should have brought it to my attention then if it were an issue.
"Pretty good until check-out " Read full review on TripAdvisor   5/30/2010 Vote      
10. I attempted to bring this to the attention to the Front Desk but was advised it was a 'Finance' issue and they couldn't resolve it.
"Pretty good until check-out " Read full review on TripAdvisor   5/30/2010 Vote      
   
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