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Rank
111th
Out of 287

Baymont Inn and Suites Austin Highland Mall

Average Price: $69  
 
Hotel Class:
7100 I35 NORTH
Austin, 78752 View map  
2-Star Hotel Rank: 35 of 80
Average review rating: 3.24
OpinionWell Value Index: NA
Traveler reviews analyzed: BedBugRegistry (1) , Expedia (36) , Travelocity (11) , TripAdvisor (37)
SAFE TO BOOK ? (0/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 8 comments. 
The following words were used in comments with Manager:
complain (2)   complaints (2)   good (2)   hotel (3)   management (9)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. The only good news was that the manager was very accommodating about agreeing to a complete refund, which Hotels.
"Beware - old motor inn in need of updating " Read full review on TripAdvisor   10/22/2007 Vote      
2. The good part about this hotel was that it was easy to find and the manager was very nice.
"Very Unpleasant Surprise - Yuck " Read full review on TripAdvisor   6/17/2007 Vote      
3. Upon cancelling the reservations, the manager cut the power to our room, so we had to remove our luggage by flashlight.
"Beware - old motor inn in need of updating " Read full review on TripAdvisor   10/22/2007 Vote      
4. I went back to the front desk and the manager happily reassigned me to another room.
"Very Unpleasant Surprise - Yuck " Read full review on TripAdvisor   6/17/2007 Vote      
5. The First RoomThe first room the manager gave me was on the first floor around the back.
"Very Unpleasant Surprise - Yuck " Read full review on TripAdvisor   6/17/2007 Vote      
6. She complained to the manager, who said it was a cricket and that it was 'cricket season.
"Bugs!! " Read full review on TripAdvisor   5/10/2012 Vote      
7. As I approached the manager on duty to complain he said it was a 'common problem'.
"Cockroach Visitors " Read full review on TripAdvisor   5/7/2012 Vote      
8. The manager seemed totally uninterested in my complaints, and a complaint to the Wyndham Hotel group did not result in the promised contact from the Baymont's general manager.
"Run Down Property " Read full review on TripAdvisor   11/21/2011 Vote      
   
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