Holiday Inn Select Seattle-Renton, Renton, Service

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Rank

1st

Out of 13

Holiday Inn Select Seattle-Renton	Average Price: $84 Check Rates

Hotel Class:

1 South Grady Way

Renton, 98055 View map

3-Star Hotel Rank: 1 of 2
Average review rating: 3.57

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (12) , Travelocity (8)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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adequate (1) airport (3) apartments (1) appreciate (1) area (2) arrival (5) average (1) bad (2) bed (6) beds (4) best (1) breakfast (2) broken (2) business (3) business trip (2) car (1) cares (2) chair (1) change (1) charge (1) check out (1) clean (11) closet (1) comfortable (10) compensate (1) complaints (1) condition (3) continental (1) convenient (1) correct (1) customer (3) food (5) front desk (5) hotel (22) housekeeping (2) lobby (1) location (2) manager (4) pillow (1) price (2) rate (2) recommend (2) refund (1) restaurant (2) room (25) room service (1) service (6) shuttle (4) staff (12) walk (1)

Service

Appears in 6 comments.

100% wrote positive comments about service

The following words were used in comments with Service:
cares (2) customer (3) excellent (2) offers (2) shuttle (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I have stayed here several times over the past year and the customer service is always excellent.

"Great Value and the Best Customer Service in Renton " Read full review on Travelocity 4/1/2010 Vote

2. Front desk staffed by a bunch of pretty girls who could care less about customer service.

"Never, ever go here!!! " Read full review on Expedia 9/16/2009 Vote

3. The staff did nothing to correct the problems, showed no concern or care, offered nothing in customer service or compassion, and offered nothing in compensation.

"Water damage nightmare, lack of care, ruins wedding stay! " Read full review on Travelocity 8/1/2008 Vote

4. Excellent shuttle service to the airport and the light rail.

"“Very nice” " Read full review on Expedia 1/16/2011 Vote

5. I really appreciate their service.

"Appreciation for the Housekeeping Staff " Read full review on Expedia 9/6/2009 Vote

6. There is a 24/7 shuttle service to the airport that really came in handy for our early morning flight back east.

"INCREDIBLE SURPRISE " Read full review on Travelocity 4/1/2009 Vote