Hawaii Naniloa Hotel, Hilo, Lobby

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OpinionWell
Rank

4th

Out of 43

Hawaii Naniloa Hotel	Average Price: $102 Check Rates

Hotel Class:

93 Banyan Drive

Hilo, 96720 View map

2-Star Hotel Rank: 2 of 3
Average review rating: 2.66

OpinionWell Value Index: 8

Traveler reviews analyzed: Expedia (51) , MyTravelGuide (13) , TripAdvisor (145) , YahooTravel (34)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (9) balcony (14) bar (6) bath (7) bathroom (43) bathtub (4) beach (9) bed (40) breakfast (32) cable (3) check in (14) check out (4) closet (3) cost (5) deal (5) decor (10) dinner (6) discount (3) downtown (7) exterior (7) food (7) front desk (28) hotel (273) housekeeping (5) lobby (27) location (33) maid (4) manager (5) money (15) ocean (41) parking (21) pillow (4) pool (37) price (25) rate (18) recommend (13) restaurant (30) room (380) service (22) sheets (8) shower (13) shuttle (3) spa (5) staff (41) towel (8) tub (7) value (8) view (89) walk (8) wireless (3)

Lobby

Appears in 27 comments.

50% wrote positive comments about lobby

The following words were used in comments with Lobby:
beauty (2) breakfast (2) carpet (4) entrance (2) fresh (2) guest (2) liked (3) love (2) new (2) nice (2) old (2) renovation (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The lobby and porch are lovely, the coastline is fun to explore.

"nowhere near as bad as some have said " Read full review on TripAdvisor 5/19/2012 Vote

2. Lobby is a wonderful design & along with views from the rooms is the best part of this.

"A shadow of its former self! " Read full review on TripAdvisor 3/17/2012 Vote

3. If they would update the common areas with some fresh paint, get some cheap NEW lobby furniture, pull up old carpet and replace with tile, and plant some fresh plants at the entrance - it would go a long way toward improving the overall experience.

"Creepy old hotel, slowly renovating rooms but not common areas " Read full review on TripAdvisor 1/4/2010 Vote

4. Areas such as the lobby have been spruced up & nice.

"Don't let the exterior scare you, it's coming along nicely " Read full review on TripAdvisor 8/22/2008 Vote

5. As I said, our renovated room was beautiful, but the lobby and the hallways are very off-putting as the carpet is old and dirty.

"Once you get in your room, it's great. " Read full review on TripAdvisor 2/11/2008 Vote

6. Internet is free, but wireless is in the lobby only.

"nowhere near as bad as some have said " Read full review on TripAdvisor 5/19/2012 Vote

7. There was a large party in an open room below the lobby and the band continued to play while the guests were being evacuated.

"Safety Warning....... " Read full review on TripAdvisor 3/4/2012 Vote

8. When we gathered in the lobby it was next to impossible to hear any instructions.

"Safety Warning....... " Read full review on TripAdvisor 3/4/2012 Vote

9. The lobby shop spaces are empty and the staff outnumbers the few hotel guests.

"Spartan " Read full review on TripAdvisor 12/26/2011 Vote

10. Grass grows on top of the lobby roof as you look down from your room.

"This place is a dump! " Read full review on TripAdvisor 11/27/2011 Vote