Hawaii Naniloa Hotel, Hilo, Manager

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OpinionWell
Rank

4th

Out of 43

Hawaii Naniloa Hotel	Average Price: $102 Check Rates

Hotel Class:

93 Banyan Drive

Hilo, 96720 View map

2-Star Hotel Rank: 2 of 3
Average review rating: 2.66

OpinionWell Value Index: 8

Traveler reviews analyzed: Expedia (51) , MyTravelGuide (13) , TripAdvisor (145) , YahooTravel (34)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Manager

Appears in 5 comments.

The following words were used in comments with Manager:

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1. The manager was very nice and upgraded us to the room right across the hall which was still brand new and was OCEAN FRONT.

"The Best Hotel in Hilo---If you stay in a Renovated Room--STUNNING! " Read full review on TripAdvisor 8/11/2007 Vote

2. The problem here is that the previous managers let the Naniloa go to pot.

"Once you get in your room, it's great. " Read full review on TripAdvisor 2/11/2008 Vote

3. Once I spoke to the manager, it was fixed quickly.

"Go-ahead- In a renovated room, its a great value!!! " Read full review on TripAdvisor 9/30/2007 Vote

4. Manager was apologetic, understanding and had someone up to fix it immediately.

"Go-ahead- In a renovated room, its a great value!!! " Read full review on TripAdvisor 9/30/2007 Vote

5. From desk attendent to hotel manager, complaints are met with a shrug, and a non-commital 'Oh.

"Renovated and Still Broken " Read full review on TripAdvisor 8/23/2007 Vote