The Manele Bay Hotel, Lanai City, Service

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Rank

5th

Out of 9

The Manele Bay Hotel	Average Daily Rate: NA Check Rates

Hotel Class:

1 Manele Bay Road

Lanai City, 96763 View map

4-Star Hotel Rank: 2 of 2
Average review rating: 4.53

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (1) , TripAdvisor (209) , YahooTravel (9)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (7) balcony (10) bar (20) bath (5) bathroom (29) beach (197) bed (20) breakfast (65) cabana (9) charge (8) check in (23) check out (8) complimentary (11) concierge (14) cost (16) deal (9) dinner (67) fee (6) food (96) front desk (19) gym (10) hot tub (6) hotel (214) housekeeping (10) lobby (29) location (27) lunch (39) manager (24) massage (13) money (9) ocean (109) patio (5) pool (210) price (20) rate (14) recommend (38) restaurant (64) room (262) room service (14) service (164) shower (13) shuttle (50) spa (29) staff (122) suite (16) towel (41) tub (12) value (8) view (117) walk (45)

Service

Appears in 164 comments.

The following words were used in comments with Service:
excellent (17) expectation (10) food (20) good (16) great (23) hotel (17) nice (8) night (8)

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1. That being said, it followed that all of the service from that point on was extraordinary.

"A Magnificent Location " Read full review on TripAdvisor 4/10/2009 Vote

2. The service was pretty good - it didn't feel as warm and attentive as I've gotten at hotels stateside, but the staff with courteous.

"Relaxing, low-key resort with beautiful scenery " Read full review on TripAdvisor 4/10/2009 Vote

3. Pool service - best thing about the whole place.

"Total luxury " Read full review on TripAdvisor 3/17/2009 Vote

4. The service on the beach was almost perfect, and it was nice that everything there was included (snorkel gear, etc).

"Outstanding " Read full review on TripAdvisor 3/4/2009 Vote

5. The service was outstanding (expected at a four seasons but you never know).

"Outstanding " Read full review on TripAdvisor 3/4/2009 Vote

6. The hotel grounds are beautiful, the pool is wonderful, the service exemplary, and the snorkeling was great.

"Beautiful " Read full review on TripAdvisor 11/11/2008 Vote

7. We have always had wonderful service and food.

"Relax in Paradise " Read full review on TripAdvisor 11/4/2008 Vote

8. Pool service is excellent.

"Relax in Paradise " Read full review on TripAdvisor 11/4/2008 Vote

9. but I did not come across anyone rude only the amercian lady hostess in the Italian god she really had no idea of customer service - really would switch her from the customer facing role so rude christams eve too .

"Pineapple Paradise............. " Read full review on TripAdvisor 10/26/2008 Vote

10. the service was great.

"i would stay here again " Read full review on YahooTravel 8/23/2008 Vote