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Rank
33rd
Out of 287

Doubletree Hotel University Area Austin

Average Price: $156  
 
Hotel Class:
1617 Interstate Highway 35 North
Austin, 78702 View map  
4-Star Hotel Rank: 13 of 23
Average review rating: 3.78
OpinionWell Value Index: 1
Traveler reviews analyzed: Expedia (27) , MyTravelGuide (164) , Travelocity (5) , TripAdvisor (146) , YahooTravel (10)
SAFE TO BOOK ? (0/5 issues found)
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Charge
Appears in 10 comments. 
The following words were used in comments with Charge:
 
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1. I was never told about another $50 charge.
"I have 9 trips to Austin coming this year, and I'll never stay here again " Read full review on TripAdvisor   5/9/2012 Vote      
2. The hotel was ok for the price, but the thing that got me was the 'incidental' charge that they hold on your credit card.
"I have 9 trips to Austin coming this year, and I'll never stay here again " Read full review on TripAdvisor   5/9/2012 Vote      
3. However, three days after my trip, I see that the incidental charge of $50 was actually applied to my card.
"I have 9 trips to Austin coming this year, and I'll never stay here again " Read full review on TripAdvisor   5/9/2012 Vote      
4. I did make a complaint to the front desk and they did offer to remove a one night charge from our bill.
"Doesn't live up to the Double Tree name " Read full review on TripAdvisor   7/28/2011 Vote      
5. The hotel does NOT charge for parking.
"Much better than other reviews would indicate " Read full review on TripAdvisor   5/22/2011 Vote      
6. Seemed a bit pricey for the hotel, but because of location, probably able to charge what they want.
"Just OK, but would recommend " Read full review on TripAdvisor   12/7/2010 Vote      
7. They tried to charge a higher rate and were not able to produce the sign-in sheet when I checked in (which had the lower rate); I had to produce my original reservation.
"Search Elsewhere " Read full review on TripAdvisor   4/6/2008 Vote      
8. Well, until the next day we checked out and I demanded to speak with someone in charge about this horrible service- then he emailed me back and offered $57.56 be refunded.
"Doubletree-??? Think Again, Not even close " Read full review on TripAdvisor   6/8/2007 Vote      
9. My only other beef was that they charge $10.95 for slow internet per night PER DEVICE.
"Renovations going on, but a good stay... " Read full review on TripAdvisor   8/7/2011 Vote      
10. Instead of working to resolve the issue themselves, the hotel is making me do the work by disputing the charge with my credit card company and waiting up to 90 days for it to be resolved.
"Absolute worst customer service " Read full review on TripAdvisor   5/13/2008 Vote      
   
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