Doubletree Hotel University Area Austin, Austin, Front Desk

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Rank

33rd

Out of 287

Doubletree Hotel University Area Austin	Average Price: $156 Check Rates

Hotel Class:

1617 Interstate Highway 35 North

Austin, 78702 View map

4-Star Hotel Rank: 13 of 23
Average review rating: 3.78

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (27) , MyTravelGuide (164) , Travelocity (5) , TripAdvisor (146) , YahooTravel (10)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (4) bar (26) bathroom (35) bed (36) bill (7) breakfast (48) cable (2) charge (10) check in (28) check out (6) complimentary (3) deal (9) decor (4) dinner (11) downtown (53) fee (5) food (19) freeway (15) front desk (33) gym (6) highway (23) hotel (282) interstate (5) lobby (24) location (75) manager (7) money (11) parking (53) pillow (15) pool (23) price (29) rate (15) recommend (17) restaurant (32) room (275) room service (16) service (46) sheets (3) shower (21) shuttle (5) staff (85) street (24) suite (4) towel (6) tub (5) valet (2) value (13) view (10) walk (31) wireless (22)

Front desk

Appears in 33 comments.

55% wrote positive comments about front desk

The following words were used in comments with Front desk:
better (2) clerk (3) construction (2) customer (2) desk (33) efficient (2) friendly (4) good (2) helpful (4) hotel (4) lobby (5) phone (3) renovation (2) return (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk is super friendly, which in my opinion, really makes or breaks a hotel.

"Service is great; Hotel's location is not. " Read full review on TripAdvisor 3/30/2012 Vote

2. The front desk was very nice, but it didn't make up for the questionable issues with our first rooms.

"When the Cab Driver said previous folks complained--one should listen " Read full review on TripAdvisor 3/26/2012 Vote

3. The front desk people were friendly and helpful, and the lobby was comfortable and inviting.

"Clean, modern hotel close to but not directly in downtown Austin. " Read full review on TripAdvisor 3/13/2012 Vote

4. I found the front desk personnel to be friendly and helpful.

"Convenience & Excellent Service -- A nice combination! " Read full review on TripAdvisor 1/24/2012 Vote

5. The front desk clerk was fairly nice, he seemed a little annoyed but still professional.

"great one night stay! " Read full review on TripAdvisor 12/11/2010 Vote

6. Front desk helped us book cabs and never turned down our request for another 'welcome' cookie.

"Great places to eat and play within walking distance. " Read full review on TripAdvisor 2/16/2009 Vote

7. Everyone on staff was very friendly, except for the front desk clerk at check-in.

"Good hotel for the money " Read full review on Expedia 9/30/2008 Vote

8. While the front desk provided a good recommendation the first night, remaining interactions were spotty.

"Not really a Doubletree " Read full review on TripAdvisor 1/31/2008 Vote

9. Check-in was fast, people at front desk are courteous and efficient.

"Nice hotel " Read full review on TripAdvisor 8/12/2007 Vote

10. As I stood in line waiting to check in, three people stood behind the front desk an only one of them was dealing with customers.

"Disappointing " Read full review on TripAdvisor 3/26/2012 Vote