Doubletree Hotel University Area Austin, Austin, Service

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Rank

33rd

Out of 287

Doubletree Hotel University Area Austin	Average Price: $156 Check Rates

Hotel Class:

1617 Interstate Highway 35 North

Austin, 78702 View map

4-Star Hotel Rank: 13 of 23
Average review rating: 3.78

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (27) , MyTravelGuide (164) , Travelocity (5) , TripAdvisor (146) , YahooTravel (10)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (4) bar (26) bathroom (35) bed (36) bill (7) breakfast (48) cable (2) charge (10) check in (28) check out (6) complimentary (3) deal (9) decor (4) dinner (11) downtown (53) fee (5) food (19) freeway (15) front desk (33) gym (6) highway (23) hotel (282) interstate (5) lobby (24) location (75) manager (7) money (11) parking (53) pillow (15) pool (23) price (29) rate (15) recommend (17) restaurant (32) room (275) room service (16) service (46) sheets (3) shower (21) shuttle (5) staff (85) street (24) suite (4) towel (6) tub (5) valet (2) value (13) view (10) walk (31) wireless (22)

Service

Appears in 46 comments.

73% wrote positive comments about service

The following words were used in comments with Service:
bad (3) bar (4) busy (4) clean (3) customer (10) excellent (4) good (6) great (5) hotel (10) internet (4) location (5) modern (2) most (2) nice (2) offers (2) poor (4) terrible (3) updated (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The service at this hotel is amazing.

"Service is great; Hotel's location is not. " Read full review on TripAdvisor 3/30/2012 Vote

2. The free service was up to 256K and the pay service was up to 7xxK (I cannot remember the full speed of the pay service, but it was in the 700K range.

"Nice hotel, OK location " Read full review on TripAdvisor 3/29/2012 Vote

3. I was impressed with his service.

"Excellent customer service " Read full review on TripAdvisor 2/21/2012 Vote

4. However, service was good (although the poor guy on the front desk was often alone and overwhelmed) and prompt; I had room service twice and it was efficient and tasty.

"Middle of the pack " Read full review on TripAdvisor 12/11/2011 Vote

5. Pros: Newly updated interiors, good service and location.

"Excellent value. Loudest AC Unit EVER. " Read full review on TripAdvisor 9/12/2011 Vote

6. The service was great as they came very quickly, but it was a small annoyance.

"Decent Location, Few Problems, But Good Service " Read full review on TripAdvisor 2/6/2011 Vote

7. The service was great.

"Decent Location, Few Problems, But Good Service " Read full review on TripAdvisor 2/6/2011 Vote

8. All this being said, I would still recommend the hotel for it's convenient location, decent price, very good service (except for the plumber who didn't seem to show up.

"Nice hotel, decent location, but who the heck did the plumbing!?? " Read full review on TripAdvisor 5/21/2010 Vote

9. Clean, modern, comfortable, excellent customer service.

"Unexpected Stay, Great outcome " Read full review on TripAdvisor 4/26/2010 Vote

10. Clean, modern, comfortable, excellent customer service.

"Unexpected Stay, Great outcome " Read full review on TripAdvisor 4/26/2010 Vote