9. The sheets had hair on them (which I read in another review as well, our second bed had no blanket and when we asked for one we were told that security may bring one up in an hour which happened about 2 hours later and it was just a sheet, the bathroom floor was so flithy I couldn't bear to walk on it, our view was of a wall with rusty pipes, the walls were paper thin so we heard everything, and the GM even complained to my fiance, while having a drink in the bar, that the hotel doesn't want to change anything.