Miami Beach Resort and Spa, Miami, Front Desk

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Rank

45th

Out of 468

Miami Beach Resort and Spa	Average Price: $157 Check Rates

Hotel Class:

4833 Collins Avenue

Miami, 33140 View map

3-Star Hotel Rank: 17 of 122
Average review rating: 3

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (68) , Travelocity (26) , TripAdvisor (305)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (18) bar (84) bath (17) bathroom (91) beach (408) bed (78) bill (32) breakfast (101) charge (47) check in (61) checkout (11) closet (27) concierge (26) cost (45) deal (22) decor (28) dinner (31) fee (51) food (104) front desk (87) hotel (772) housekeeping (27) lobby (68) location (105) lunch (26) manager (33) money (38) ocean (74) parking (59) pool (260) price (94) rate (32) recommend (64) restaurant (142) room (637) room service (28) service (158) sheets (20) shower (53) spa (75) staff (211) street (20) suite (32) towel (56) tub (14) valet (54) valet parking (42) value (22) view (113) walk (68)

Front desk

Appears in 87 comments.

78% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (4) concierge (4) courteous (4) desk (90) friendly (6) helpful (11) hotel (13) housekeeping (5) management (6) most (4) pleasant (4) problem (7) welcoming (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The entire staff at the hotel, including the parking attendants, front desk and concierge, was very friendly and helpful to us.

"Friendly and Helpful Staff. Spacious room and heated pool. " Read full review on TripAdvisor 3/7/2011 Vote

2. the facility is beautiful, well tended, well located, clean to the point of being immaculate, a front desk staff that is courteous, and has a pleasant attitude under the most stressful conditions.

"an awesome experience in a great hotel " Read full review on TripAdvisor 2/25/2011 Vote

3. From the bellman, to the front desk agents, to the server made sure that we felt welcome.

"The Best Getaway We've Had in years " Read full review on TripAdvisor 2/19/2011 Vote

4. Our front desk agent, Jules, was GREAT.

"Great place in Miami Beach " Read full review on TripAdvisor 9/16/2010 Vote

5. The bellmen we always smiling and helpful, the front desk was always helpful.

"Cleanliness is the issue here " Read full review on TripAdvisor 7/28/2010 Vote

6. Front desk crew was great as we arrived early and were given pool access right away ( Several hours before actual check in).

"Clean and convenient " Read full review on TripAdvisor 7/27/2010 Vote

7. The manager on site (I did not get her name but she was a blond pretty lady at the front desk) was very nice and went out of her way to make us feel comfortable.

"Not great but nice " Read full review on TripAdvisor 7/18/2010 Vote

8. front desk staff were pleasant, attentive, and prompt.

"pleasant surprise " Read full review on TripAdvisor 6/6/2010 Vote

9. At the time of the checkin we were greeted by a very courteous lady at the front desk.

"Awesome experience " Read full review on TripAdvisor 3/20/2010 Vote

10. Staff is constantly attentive, especially Housekeeping and Front Desk.

"Excelent service " Read full review on TripAdvisor 9/2/2009 Vote