Marriott's Ko Olina Beach Club, Kapolei, Service

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Rank

1st

Out of 7

Marriott's Ko Olina Beach Club	Average Price: $350 Check Rates

Hotel Class:

92 - 161 Waipahe Place

Kapolei, 00000 View map

4-Star Hotel Rank: 1 of 4
Average review rating: 4.4

OpinionWell Value Index: 10

Traveler reviews analyzed: TripAdvisor (678) , YahooTravel (31)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (51) balcony (75) bar (87) bath (36) bathroom (53) beach (649) bed (87) breakfast (98) cabana (28) charge (42) check in (66) check out (32) concierge (40) cost (51) deal (32) dinner (107) discount (25) fee (30) food (315) front desk (81) hot tub (44) hotel (417) housekeeping (30) landscape (22) lobby (20) location (177) lunch (63) manager (26) money (65) ocean (268) parking (184) pool (662) price (128) rate (51) recommend (122) restaurant (291) room (824) service (229) shower (64) shuttle (34) spa (33) staff (243) street (29) suite (78) towel (67) tub (33) valet (60) view (361) walk (122) wireless (23)

Service

Appears in 229 comments.

69% wrote positive comments about service

The following words were used in comments with Service:
beauty (9) clean (12) customer (22) excellent (24) food (25) friendly (12) good (22) great (31) hotel (27) housekeeping (10) nice (14)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I am a Marriott Gold Elite Member and choose to stay at Marriott Hotels and Resorts because they are consistently great hotels with great service.

"Gorgeous Resort with Pathetic Service " Read full review on TripAdvisor 5/21/2012 Vote

2. The rooms are very nice and the service was superb at this resort.

"Marriott's Ko Olina, JW Marriott, Disney Aulani... " Read full review on TripAdvisor 5/21/2012 Vote

3. Great private beach, great pools, great service.

"Paradise at its best on Oahu " Read full review on TripAdvisor 5/21/2012 Vote

4. Food is average, but the service was excellent with great tropical drinks.

"Pleasantly suprised " Read full review on TripAdvisor 5/20/2012 Vote

5. Pool-side towel services are extremely convenient.

"Best resort at Ko Olina. " Read full review on TripAdvisor 5/9/2012 Vote

6. We had no problem with service .

"Great place " Read full review on TripAdvisor 5/9/2012 Vote

7. From now on I will stick with Sheraton and Westin (Starwood) they offer better customer service and don't treat there customers so poorly.

"Awful Customer Service-Never again " Read full review on TripAdvisor 3/11/2012 Vote

8. From checkin to bell service, everyone was helpful and friendly.

"Wonderful Alternative to Waikiki " Read full review on TripAdvisor 3/7/2012 Vote

9. Thank you Randy for our excellent customer service.

"Could be GREAT or HORRIBLE depending on what you get lucky or savvy enough to book! " Read full review on TripAdvisor 3/1/2012 Vote

10. Beach was great, although no beach service bummed us out.

"Could be GREAT or HORRIBLE depending on what you get lucky or savvy enough to book! " Read full review on TripAdvisor 3/1/2012 Vote