Millennium Hotel Broadway, New York City, Front Desk

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OpinionWell
Rank

197th

Out of 676

Millennium Hotel Broadway	Average Price: $374 Check Rates

Hotel Class:

145 West 44th Street

New York City, 10036 View map

4-Star Hotel Rank: 66 of 106
Average review rating: 3.81

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (12) , Expedia (71) , MyTravelGuide (2959) , Travelocity (19) , TripAdvisor (1240) , YahooTravel (25)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (46) bar (84) bath (51) bathroom (319) bed (387) bill (32) breakfast (161) charge (76) check in (267) check out (57) checkout (24) check-out (28) closet (36) complimentary (25) concierge (154) cost (55) deal (130) decor (42) dinner (44) discount (29) fee (34) food (94) front desk (230) hotel (2230) housekeeping (103) lobby (152) location (916) manager (78) mini bar (26) money (74) parking (36) pillow (82) price (262) rate (153) recommend (141) restaurant (185) room (2461) room service (54) service (268) sheets (57) shower (127) staff (578) street (223) suite (41) towel (70) tub (37) value (60) view (412) walk (179) wireless (48)

Front desk

Appears in 230 comments.

56% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (12) concierge (11) desk (237) friendly (24) helpful (39) hotel (23) housekeeping (11) management (17) need (9) nice (8) pleasant (9) problem (10) rude (12) service (10) staff (42) upgraded (8)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk staff was helpful and pleasant.

"excellent location, could not have been more convenient! " Read full review on TripAdvisor 3/4/2012 Vote

2. I had a little mix-up with my reservation in the beginning (not due to the hotel) and the front desk agent was super polite and helpful with my situation.

"Best Hotel Experience " Read full review on TripAdvisor 3/2/2012 Vote

3. Front desk staff def great the restaurant waiters negative.

"new years 2011 " Read full review on TripAdvisor 2/24/2012 Vote

4. My husband needed to take an early morning conference call for work, and because he did not want to disturb me he asked someone at the front desk for a business center/conference room.

"Beautiful facility, Staff needs improvement " Read full review on TripAdvisor 1/30/2012 Vote

5. Check in was fast, lloyd and reuben at front desk were friendly thru stay, thank you.

"Great stay " Read full review on TripAdvisor 1/16/2012 Vote

6. The front desk staff were also very helpful giving us directions and maps on what to do, what times to go and how to get there.

"Location, Location, Location! I love NY. " Read full review on TripAdvisor 1/14/2012 Vote

7. Llyod at the front desk was the MOST helpful, friendly person ever (along with ALL of the other workers there though.

"Amazing Views of the Ball drop " Read full review on TripAdvisor 1/3/2012 Vote

8. The front desk employee was friendly, helpful and told me that we would love this room.

"Great hotel with a great location! " Read full review on TripAdvisor 12/29/2011 Vote

9. And even if we did not get a clean room, some help from the front desk would have been nice.

"Not worth the 4 star rating " Read full review on TripAdvisor 12/13/2011 Vote

10. The staff at the front desk were great with us on both occasions.

"Great time!! We will be back! " Read full review on TripAdvisor 12/1/2011 Vote