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OpinionWell
Rank
262nd
Out of 676

Hotel Wales

Average Price: $316  
 
Hotel Class:
1295 Madison Avenue
New York City, 10128 View map  
4-Star Hotel Rank: 81 of 106
Average review rating: 3.55
OpinionWell Value Index: 1
Traveler reviews analyzed: Expedia (30) , Travelocity (4) , TripAdvisor (167) , YahooTravel (4)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 15 comments. 
100% wrote positive comments about front desk
The following words were used in comments with Front desk:
best (2)   breakfast (2)   desk (15)   fixtures (3)   great (5)   large (2)   location (2)    
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1. The Service great the utmost professional and warmest makes us feel like home away from home Staff knows our names and always available for any help specially the Front Desk and great advice and listeners when you even just want to talk about life and things.
"Great Hidden Treasure " Read full review on TripAdvisor   11/17/2011 Vote      
2. The front desk staff is efficent and New York-friendly so no complaints there.
"Loved this boutique hotel on Madison Avenue " Read full review on TripAdvisor   9/5/2011 Vote      
3. We chose the hotel because a daily continental breakfast was offered with the room, but we found much more when we arrived: great location - close to numerous museums and the reservoir but 6-7 blocks away from subways, but buses run on Madison Ave / rooms fairly large for many Manhattan rooms we stayed in the past / attentive front desk staff / business center / fitness center / in-room wireless and wired internet / rooftop viewing deck / updated furnishings and bathroom fixtures.
"NYC Gem " Read full review on TripAdvisor   9/9/2010 Vote      
4. We chose the hotel because a daily continental breakfast was offered with the room, but we found much more when we arrived: great location - close to numerous museums and the reservoir but 6-7 blocks away from subways, but buses run on Madison Ave / rooms fairly large for many Manhattan rooms we stayed in the past / attentive front desk staff / business center / fitness center / in-room wireless and wired internet / rooftop viewing deck / updated furnishings and bathroom fixtures.
"NYC Gem " Read full review on TripAdvisor   9/9/2010 Vote      
5. We weren't notified of this when we inquired at the front desk and it ended up being a 45 minute wait but couldn't go as we were limited on time.
"Elegant, charming, very pleasant " Read full review on TripAdvisor   1/1/2012 Vote      
6. I wish the gentleman all the best and Front Desk really misses him I have to say service was good but one can tell Edwin was missing not fast and knowing what you need even before you approach them and just openly helpfull as he was but still great service overall in all departments.
"Great Hidden Treasure " Read full review on TripAdvisor   11/17/2011 Vote      
7. Front Desk staff was really warm and eager to welcome us.
"Perfect Hotel, Perfect Location for a Perfect Honeymoon " Read full review on TripAdvisor   8/4/2011 Vote      
8. I called the front desk again and they sent a repair man down into the boiler room.
"OK unless you want a shower " Read full review on TripAdvisor   5/23/2011 Vote      
9. Broken blinds and fixtures in the room, housekeeping that cannot be reached by the front desk staff, elevators that do not work, and a generally shoddy, run-down quality overall.
"Sadly the hotel has gone down significantly since the departure of Robert Holmes " Read full review on TripAdvisor   3/20/2011 Vote      
10. However, since I was wet, naked, and rushed, I didn't really want to call the front desk and have soap delivered-- would have been awkward.
"No toiletries in room, otherwise excellent " Read full review on TripAdvisor   11/15/2010 Vote      
   
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