Renaissance Chicago, Chicago, Front Desk

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Rank

19th

Out of 413

Renaissance Chicago	Average Price: $302 Check Rates

Hotel Class:

636 South Michigan Avenue

Chicago, 60605 View map View Large Map

3-Star Hotel Rank: 8 of 73
Average review rating: 4.43

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (29) , MyTravelGuide (16) , Travelocity (7) , TripAdvisor (286) , YahooTravel (2)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (11) ballroom (11) bar (20) bath (10) bathroom (112) bed (69) breakfast (30) brunch (4) charge (7) check in (38) check out (7) concierge (27) cost (5) deal (12) decor (25) dinner (17) downtown (25) fitness center (13) food (28) front desk (35) gym (9) hotel (443) housekeeping (15) lake (62) lobby (60) location (92) lunch (10) manager (7) parking (29) pillow (18) price (24) rate (25) recommend (31) restaurant (76) room (442) room service (23) service (78) shower (52) staff (146) street (42) suite (13) towel (10) tub (10) valet (13) valet parking (6) value (8) view (70) walk (58) water pressure (7) wireless (7)

Front desk

Appears in 35 comments.

93% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (3) gorgeous (2) helpful (6) hotel (4) housekeeping (2) lobby (3) management (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The first thing that struck me was the gorgeous lobby and the helpful front desk staff.

"Beautiful, Impressive Hotel " Read full review on TripAdvisor 11/10/2010 Vote

2. The first thing that struck me was the gorgeous lobby and the helpful front desk staff.

"Beautiful, Impressive Hotel " Read full review on TripAdvisor 11/10/2010 Vote

3. - They have computers by the front desk that offer free internet (printers available too).

"I <3 Chicago! " Read full review on TripAdvisor 10/12/2010 Vote

4. Courteous front desk and bell staff.

"The best of both worlds: A modern, old "grand dame" of a hotel " Read full review on TripAdvisor 7/27/2010 Vote

5. The bellmen and front desk staff were very friendly and helpful (one even helped me solve a problem with my blackberry).

"Beautiful Hotel.....Not the best location " Read full review on TripAdvisor 5/10/2010 Vote

6. The person at the front desk noticed this and made checking in fun.

"Clash of the Historic and Modern " Read full review on TripAdvisor 2/10/2010 Vote

7. First, let me say the front desk staff was wonderful.

"Clash of the Historic and Modern " Read full review on TripAdvisor 2/10/2010 Vote

8. The check in was easy, and the front desk people were very friendly, and helpful (and super quick).

"Great Hotel! " Read full review on Expedia 2/3/2010 Vote

9. We did not visit the bar/restaurant or order room service but the front desk agents were very welcoming and personable.

"Couldn't have been happier with my choice of the Blackstone " Read full review on TripAdvisor 1/27/2010 Vote

10. I didn't even unpack, but instead called the front desk who immediately moved me to a different room (Michigan Ave View) and had a bellman bring me a new key.

"My New Place to Stay in Chicago!!! " Read full review on TripAdvisor 12/15/2009 Vote