Stratosphere Hotel, Las Vegas, Front Desk

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Rank

38th

Out of 481

Stratosphere Hotel	Average Price: $147 Check Rates

Hotel Class:

2000 Las Vegas Boulevard South

Las Vegas, 89104 View map

3-Star Hotel Rank: 10 of 92
Average review rating: 3.41

OpinionWell Value Index: 7

Traveler reviews analyzed: Expedia (75) , Travelocity (233) , MyTravelGuide (77) , TripAdvisor (2194) , YahooTravel (280) , BedBugRegistry (23)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (56) bar (256) bath (41) bathroom (307) bed (360) breakfast (156) charge (132) check in (474) check out (91) cost (169) deal (218) deck (89) dinner (133) discount (62) downtown (157) fee (186) food (511) front desk (223) hotel (3459) housekeeping (106) lobby (46) location (605) lunch (46) manager (77) money (384) neighborhood (49) parking (197) pillow (75) pool (600) price (664) rate (173) recommend (315) restaurant (464) room (3717) room service (79) service (544) sheets (38) shower (145) shuttle (57) spa (56) staff (686) street (173) suite (253) towel (103) tub (95) valet (56) value (248) view (956) walk (479) wireless (69)

Front desk

Appears in 223 comments.

64% wrote positive comments about front desk

The following words were used in comments with Front desk:
complain (9) desk (233) floor (12) friendly (17) good (8) helpful (17) hotel (16) liked (10) management (9) new (14) night (8)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. We had a great time everyone from the front desk to the bell hops were helpfully and great to deal with.

"Our room was amazing! " Read full review on TripAdvisor 4/7/2012 Vote

2. Front Desk Agent was very courteous, answered all the questions but there was NO smile at her face.

"Comfortable Stay " Read full review on TripAdvisor 3/30/2012 Vote

3. The manger of the front desk was really nice and GAVE US 2 WATER'S FOR FREE and sent the food manger to us.

"don't stay here " Read full review on TripAdvisor 3/19/2012 Vote

4. I GUESS THE MANGER AT THE FRONT DESK SHOULD BE FIRED TOO CAUSE SHE GAVE US FREE WATER.

"don't stay here " Read full review on TripAdvisor 3/19/2012 Vote

5. Housekeeping was cleaning the adjacent room at the time, barely speaking English she told me she could not open the door because I had to key, understandable, I run to the front desk, at this point I'm missing my race that I drive 15 hours to see, so I am far from happy.

"Unsanitary & THEFT " Read full review on TripAdvisor 3/18/2012 Vote

6. I spoke with a representative at Orbitz, and when we arrived, the front desk clerk was helpful in getting us into a remodeled room.

"Less than Stratospheric " Read full review on TripAdvisor 3/12/2012 Vote

7. Fredi Martinez at the front desk helped us get our rooms all on the same floor.

"Our stay at the Stratos " Read full review on TripAdvisor 2/8/2012 Vote

8. I Call front desk about a new problem everday.

"A nightmare " Read full review on TripAdvisor 2/1/2012 Vote

9. Fancy my surprise when I rang down to the front desk to find that they were fully booked and could not fix the problem until the next morning.

"Cheap, but you get what you pay for " Read full review on TripAdvisor 1/8/2012 Vote

10. The staff at the front desk was extremely helpful at recommending activities in the surrounding area.

"Great Experience " Read full review on TripAdvisor 10/7/2011 Vote