City Center Philadelphia Best Western, Philadelphia, Front Desk

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OpinionWell
Rank

59th

Out of 177

City Center Philadelphia Best Western	Average Price: $138 Check Rates

Hotel Class:

501 North 22nd Street

Philadelphia, 19130 View map

2-Star Hotel Rank: 8 of 22
Average review rating: 2.52

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (2) , MyTravelGuide (27) , Travelocity (8) , TripAdvisor (129) , YahooTravel (17)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (1) bar (20) bathroom (25) bathtub (3) bed (17) bill (6) breakfast (34) cable (2) charge (2) check in (9) check out (2) check-out (2) closet (2) cost (3) deal (6) decor (3) dinner (5) discount (2) downtown (10) exterior (3) food (17) front desk (30) hotel (219) housekeeping (1) lobby (6) location (63) lunch (2) manager (6) money (14) neighborhood (6) parking (49) pool (11) price (27) rate (7) recommend (10) restaurant (22) room (161) service (12) sheets (7) shower (10) staff (64) street (13) towel (6) tub (7) valet (1) value (6) view (8) walk (23) walk-in (2) wireless (2)

Front desk

Appears in 30 comments.

64% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (2) clerk (2) desk (30) free (2) friendly (6) guest (2) helpful (8) hotel (4) management (3) need (2) night (3) pleasant (3) quiet (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk people were very friendly and helpful.

"Good Location " Read full review on TripAdvisor 5/20/2012 Vote

2. The front desk staff was incredibly helpful and friendly.

"Great Staff - Dirty Rooms " Read full review on TripAdvisor 5/2/2012 Vote

3. Staying in a hotel that has a Police Log visible at the front desk should be a huge red flag.

"Dump... " Read full review on TripAdvisor 4/27/2012 Vote

4. Some of the people at the front desk were friendly, others not very pleasant.

"Location is its only virtue " Read full review on TripAdvisor 4/27/2012 Vote

5. Nice Friendly front desk staff that recognized us and welcomed us back.

"another great stay " Read full review on TripAdvisor 3/24/2010 Vote

6. Front desk staff very pleasant/helpful.

"So-so " Read full review on TripAdvisor 12/13/2009 Vote

7. Front desk staff courteous & attentive.

"Price range + Location, Location, Location " Read full review on TripAdvisor 11/16/2009 Vote

8. I found the front desk staff to be friendly 50% of the time and my hotel door key worked 33% of the time.

"Won't stay at another Best Western " Read full review on TripAdvisor 10/15/2009 Vote

9. Upon checkout, I noticed behind the front desk a plaque from Best Western's District VII Director commending the hotel for its quality.

"Consider renaming it a LEAST Western " Read full review on TripAdvisor 7/9/2009 Vote

10. While there isn't any time for site seeing there is need of pharmacys, Wal-mart & help with the Septa buses and we can always count on the helpful staff, from the housekeepers, front desk personnell, bartender and even a friendly cabbie who gave me great directions at the bar to the wal-mart.

"Great experience " Read full review on TripAdvisor 11/12/2008 Vote