City Center Philadelphia Best Western, Philadelphia, Staff

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OpinionWell
Rank

59th

Out of 177

City Center Philadelphia Best Western	Average Price: $138 Check Rates

Hotel Class:

501 North 22nd Street

Philadelphia, 19130 View map

2-Star Hotel Rank: 8 of 22
Average review rating: 2.52

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (2) , MyTravelGuide (27) , Travelocity (8) , TripAdvisor (129) , YahooTravel (17)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (1) bar (20) bathroom (25) bathtub (3) bed (17) bill (6) breakfast (34) cable (2) charge (2) check in (9) check out (2) check-out (2) closet (2) cost (3) deal (6) decor (3) dinner (5) discount (2) downtown (10) exterior (3) food (17) front desk (30) hotel (219) housekeeping (1) lobby (6) location (63) lunch (2) manager (6) money (14) neighborhood (6) parking (49) pool (11) price (27) rate (7) recommend (10) restaurant (22) room (161) service (12) sheets (7) shower (10) staff (64) street (13) towel (6) tub (7) valet (1) value (6) view (8) walk (23) walk-in (2) wireless (2)

Staff

Appears in 64 comments.

72% wrote positive comments about staff

The following words were used in comments with Staff:
best (4) breakfast (3) clean (7) comfortable (3) desk (6) friendly (14) good (3) great (9) helpful (14) hotel (15) liked (3) location (5) nice (8) pleasant (3) reception (2) rude (6) well (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk staff was incredibly helpful and friendly.

"Great Staff - Dirty Rooms " Read full review on TripAdvisor 5/2/2012 Vote

2. Free parking was a definite bonus, and the rest of the staff were sweet as pie in the city of brotherly love.

"philly " Read full review on TripAdvisor 4/25/2012 Vote

3. I can overlook a lot of things for a staff that is trying their best, but this staff is unprofessional.

"Bad facility, bad customer service " Read full review on TripAdvisor 4/17/2012 Vote

4. However, the staff was great, rooms were clean, and we had no problems.

"Despite some bad reviews, we were happy here " Read full review on TripAdvisor 3/17/2012 Vote

5. The staff, too, were very accommodating.

"Enjoyable Stay " Read full review on TripAdvisor 8/20/2011 Vote

6. The staff was not rude but not very friendly either.

"Franchise owner should be ashamed... " Read full review on TripAdvisor 8/19/2011 Vote

7. No more than scarey ,disgasting,bad service and unfriendly staff.

"May be i will not go to philadelphia again because of this hotel " Read full review on TripAdvisor 6/16/2011 Vote

8. Staff was adequately friendly and accommodating.

"Not bad at all except for bathtub drain " Read full review on Travelocity 4/1/2010 Vote

9. Nice Friendly front desk staff that recognized us and welcomed us back.

"another great stay " Read full review on TripAdvisor 3/24/2010 Vote

10. the cleaning staff were very nice though.

"reception staff very rude and gift shop a joke " Read full review on TripAdvisor 12/14/2009 Vote