Embassy Suites Washington Dc, Washington DC, Front Desk

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Rank

31st

Out of 279

Embassy Suites Washington Dc	Average Price: $345 Check Rates

Hotel Class:

900 10th Street, NorthWest

Washington DC, 20001 View map

0-Star Hotel Rank: 3 of 154
Average review rating: 4.22

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (4) , Expedia (38) , Travelocity (14) , TripAdvisor (521) , YahooTravel (6)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (19) bar (43) bathroom (53) bed (95) bill (17) breakfast (518) charge (39) check in (76) check out (19) complimentary (50) concierge (57) cost (22) deal (18) dinner (47) downtown (14) fee (14) fitness center (15) food (103) front desk (106) gym (17) hot tub (12) hotel (976) housekeeping (37) lobby (107) location (321) lunch (15) manager (89) money (18) neighborhood (12) parking (64) pillow (21) pool (129) price (66) rate (48) recommend (91) restaurant (200) room (879) room service (35) service (173) shower (28) staff (365) street (81) suite (358) towel (26) valet (47) valet parking (19) value (42) view (57) walk (204) wireless (59)

Front desk

Appears in 106 comments.

85% wrote positive comments about front desk

The following words were used in comments with Front desk:
excellent (4) friendly (9) great (8) helpful (21) hotel (13) housekeeping (9) liked (5) management (5) night (9)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. front desk quick and helpful.

"perfect long weekend " Read full review on TripAdvisor 4/7/2012 Vote

2. The folks at the front desk are well train and seem to care about you.

"Very nice reception " Read full review on TripAdvisor 3/27/2012 Vote

3. Beautiful room, but low shower pressure; it was not annoying enough to complain to the front desk about.

"Nice hotel, but no sleeping late " Read full review on TripAdvisor 2/21/2012 Vote

4. The hotel is beautiful and the staff are great most especially CJ at the front desk.

"My Favorite Hotel in DC! 5 Star Service from the Front Desk " Read full review on TripAdvisor 2/1/2012 Vote

5. The only staff we spoke to that was both helpful and friendly was CJ at the front desk- who was both very nice and happy to help us.

"Super Nice Hotel- Not So Nice Staff " Read full review on TripAdvisor 1/16/2012 Vote

6. The front desk staff was exceptional and made us feel at home.

"Sterling Staff " Read full review on TripAdvisor 12/5/2011 Vote

7. What a great hotel the service was outstanding from the front desk to the breakfast Restaurant.

"Excellent Service " Read full review on TripAdvisor 10/21/2011 Vote

8. Finally, a special thank you to Robby and Barb at the front desk who helped to make our stay more enjoyable.

"Just what we needed - a spacious suite " Read full review on TripAdvisor 9/18/2011 Vote

9. The next day, we checked out, and the front desk staff was very helpful.

"A Rollercoaster Ride of Service " Read full review on TripAdvisor 9/12/2011 Vote

10. All that aside, i found 80% of the front desk staff to be helpful and the valets were awesome but had their hands out for tips constantly.

"Nice Place...for DC " Read full review on TripAdvisor 9/8/2011 Vote