Omni Royal Orleans Hotel, New Orleans, Complain

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Rank

3rd

Out of 427

Omni Royal Orleans Hotel	Average Daily Rate: NA Check Rates

Hotel Class:

621 Saint Louis Street

New Orleans, 70130 View map

4-Star Hotel Rank: 1 of 37
Average review rating: 4.28

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (84) , TripAdvisor (657)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit small (13) annoy (8) avoid (10) awful (6) bad (32) big deal (6) broken (8) complain (30) complaint (40) cramped (8) dated (5) difficult (10) dirt (7) dirty (17) disappoint (37) disturbing (17) downside (20) expensive (34) filthy (9) frustrated (6) hard (23) horrible (10) issue (47) lack (12) loud (38) mad (6) mess (5) mistake (7) mold (7) negative (25) noise (122) noisy (20) odor (10) outdated (5) poor (7) pricey (15) problem (46) rock (6) rude (6) shame (6) slow (12) smell (20) stain (7) terrible (13) tiny (37) too small (9) uncomfortable (5) unfortunate (14) worn (13) wrong (9)

Complain

Appears in 29 comments.

The following words were used in comments with Complain:
cold (2) desk (2) great (2) guest (2) hotel (7) larger (2) much (7) new (2) night (2) noise (3) not (4) offers (2) party (2) price (2) reviews (3) room (18) small (3) water (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. When I complained to the front desk, the guy gave me three packets of coffee - all decaffeinated.

"Disappointing details " Read full review on TripAdvisor 4/23/2012 Vote

2. People have complained about the small rooms.

"Perfect Location, Awesome Pool, Staff Outstanding " Read full review on TripAdvisor 3/9/2012 Vote

3. We had a room next to the lift which might have upset some people but we were fine with it and didn't complain.

"Excellent location and facilities " Read full review on TripAdvisor 3/9/2012 Vote

4. Thankfully, others complained and the noise finally stopped at 11:55pm.

"Great location, ok hotel " Read full review on TripAdvisor 2/6/2012 Vote

5. When I complained they offered me a bottle of water.

"If not for service would have given itv a five " Read full review on TripAdvisor 1/12/2012 Vote

6. The hotel has larger rooms with larger bathrooms, I just got a good rate for a small room so I can't complain to much.

"Great French Quarter Location " Read full review on TripAdvisor 1/5/2012 Vote

7. The reviews I read, many complained about the size of the rooms.

"Excellent location and the rooms are a good size " Read full review on TripAdvisor 12/17/2011 Vote

8. Even my husband who is never cold complained that he was miserable the entire 2 day conference in the meeting rooms.

"Beautiful older hotel that has been well maintained & perfect location " Read full review on TripAdvisor 11/19/2011 Vote

9. We did not complain the first night but the next day we left to explore New Orleans for the day and came back to a messy room; the room had not been attended to at all.

"Great location, poor Hotel " Read full review on TripAdvisor 11/9/2011 Vote

10. Some prior reviews complained about the cost of parking, but we found it to be about average compared to other local hotels.

"Great Hotel with Excellent Location " Read full review on TripAdvisor 10/4/2011 Vote