Omni Royal Orleans Hotel, New Orleans, Poor

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Rank

3rd

Out of 427

Omni Royal Orleans Hotel	Average Daily Rate: NA Check Rates

Hotel Class:

621 Saint Louis Street

New Orleans, 70130 View map

4-Star Hotel Rank: 1 of 37
Average review rating: 4.28

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (84) , TripAdvisor (657)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit small (13) annoy (8) avoid (10) awful (6) bad (32) big deal (6) broken (8) complain (30) complaint (40) cramped (8) dated (5) difficult (10) dirt (7) dirty (17) disappoint (37) disturbing (17) downside (20) expensive (34) filthy (9) frustrated (6) hard (23) horrible (10) issue (47) lack (12) loud (38) mad (6) mess (5) mistake (7) mold (7) negative (25) noise (122) noisy (20) odor (10) outdated (5) poor (7) pricey (15) problem (46) rock (6) rude (6) shame (6) slow (12) smell (20) stain (7) terrible (13) tiny (37) too small (9) uncomfortable (5) unfortunate (14) worn (13) wrong (9)

Poor	Appears in 7 comments.

The following words were used in comments with Poor:
reviews (2) room (2) service (2)

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1. I would, however, caution you when working with the conceirge service, as we were often given poor, if not altogether wrong, information regarding the locations of various attractions within the city.

"Great stay....but beware of the concierge service! " Read full review on TripAdvisor 2/15/2012 Vote

2. No HD channels, so TV picture is poor.

"Accommodating Staff " Read full review on TripAdvisor 1/18/2012 Vote

3. The towels (and pillows) are nice but the toiletries provided were poor.

"Nothing special, terrible beds " Read full review on TripAdvisor 12/31/2011 Vote

4. To me this was very poor planning on their part and can be really obnoxious if you have a lot of things you need to plug in, like we did.

"Great hotel, location, and service " Read full review on TripAdvisor 12/7/2011 Vote

5. The lobby and room held their old world charm and I suspect the poor reviews that I read were from travelers used to the glitz of newer buildings.

"Lovely, traditional hotel with great service " Read full review on TripAdvisor 8/23/2011 Vote

6. The main reason for the average review for this hotel is because of the poor service we received in reception.

"Nice old hotel with character, great location but poor reception service " Read full review on TripAdvisor 1/8/2011 Vote

7. (9) Bar in room disappointing--no chips, no selection and poor quality items.

"Disappointing..worn and dirty " Read full review on TripAdvisor 12/1/2010 Vote