Galleria Park Hotel, San Francisco, Rude

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OpinionWell
Rank

12th

Out of 493

Galleria Park Hotel	Average Price: $215 Check Rates

Hotel Class:

191 Sutter Street & Kearny Street

San Francisco, 94104 View map

3-Star Hotel Rank: 4 of 110
Average review rating: 3.92

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (53) , MyTravelGuide (320) , Travelocity (14) , TripAdvisor (552) , YahooTravel (14)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit small (9) annoy (4) apologetic (2) avoid (5) bad (14) big deal (3) chipped (6) claustrophobic (4) complain (10) complaint (14) cramped (10) dated (3) difficult (6) dirty (4) disappoint (13) disturbing (3) downside (7) dump (4) expensive (22) hard (16) hardly (4) hassle (4) horrible (4) issue (27) lack (5) loud (14) negative (9) noise (70) noisy (30) odor (2) outdated (3) peeling (3) poor (8) poorly (3) pretty small (3) problem (27) rude (6) sadly (4) shock (3) slow (11) smell (10) smoker (2) terrible (7) tiny (9) too small (7) uncomfortable (4) unfortunate (10) worn (3) worst (4) wrong (4)

Rude	Appears in 12 comments.

The following words were used in comments with Rude:
$ (2) charged (2) desk (5) extremely (2) helpful (2) night (3) not (3) pricey (2) room (3) staff (5) waiter (2)

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1. rude did not accommodate my needs.

"Horrible customer service " Read full review on TripAdvisor 2/3/2012 Vote

2. I found the reception staff very short and rude and quite un helpful, we said we didnt want the $35 dollar a night valet parking although they tried to charge us for three nights worth on checkout.

"Not the best.... " Read full review on TripAdvisor 8/15/2010 Vote

3. We ultimately got an upgrade since we were paying too much for such a small room (and are members of JdV), but the damage was done by the rude front desk service and general incompetence.

"Worst service ever! Paid boutique prices for mid-level hotel. " Read full review on TripAdvisor 8/5/2010 Vote

4. We had trouble from the start--rude front desk staff, bellmen who never even attempted to help with baggage, problems with the bill and double charging our credit card, mishandled arrangments with the airport pick-up, and a very sub-standard room for a steep price (nearly $400/night).

"Worst service ever! Paid boutique prices for mid-level hotel. " Read full review on TripAdvisor 8/5/2010 Vote

5. Staff and Management are rude.

"Don't ever go here. Management is dishonest. " Read full review on YahooTravel 8/14/2008 Vote

6. The front desk were rude and not very friendly (but we expected that to an extent given the reviews on tripadvisor) and even the issue of not getting our deposit back (we are still waiting after nearly 2 weeks after our stay) wasn`t a suprise given that some people wrote this up.

"Met expectations " Read full review on TripAdvisor 7/31/2008 Vote

7. The check in staff were rude too.

Read full review on MyTravelGuide 11/15/2005 Vote

8. The check in staff were rude too.

Read full review on MyTravelGuide 11/15/2005 Vote

9. It's very pricey and the waiters are extremely rude .

Read full review on MyTravelGuide 11/3/2005 Vote

10. It's very pricey and the waiters are extremely rude .

Read full review on MyTravelGuide 11/3/2005 Vote