MGM Grand Detroit, Detroit, Problem

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Rank

5th

Out of 93

MGM Grand Detroit	Average Price: $342 Check Rates

Hotel Class:

1777 Third Street

Detroit, 48226 View map

4-Star Hotel Rank: 5 of 11
Average review rating: 4.19

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (10) , TripAdvisor (141)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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Problem

Appears in 16 comments.

The following words were used in comments with Problem:
better (2) night (2) not (2) phone (2) return (2) room (3) smoke (3)

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1. We requested transfer service to the GM building for dinner at Coach Insignia, but encountered a problem waiting the phone to be answered and then for the concierge to return our phone calls.

"Comfortable, luxury feel, accomodating, clean. " Read full review on TripAdvisor 4/23/2012 Vote

2. I had problems during check in and at check out they had charged the wrong credit card, which I did not find out till my return home, BE SURE to get a paper copy when you check out.

"Mostly Good " Read full review on TripAdvisor 12/30/2011 Vote

3. Had there been more soundproofing, it wouldn't have been a problem.

"Great hotel, great service, but thin walls " Read full review on TripAdvisor 8/29/2011 Vote

4. We booked 3 nights in a corner suite, but checked out after the second night because of too many problems.

"Looks good, but functions poorly " Read full review on TripAdvisor 8/1/2011 Vote

5. But that was really not even a problem because they were gone by the time we left the room later that evening.

"Beautiful hotel, even better service " Read full review on TripAdvisor 7/29/2011 Vote

6. These are the problems we encountered:1.

"What a let down. Broken down room with a $389 price tag. " Read full review on TripAdvisor 6/20/2011 Vote

7. The problem is that all the amenities, restaurant, nightclub, sushi bar and of course even the non-smoking gaming areas of the casino, require you to walk through what can only be described as a SMOKE GAUNTLET.

"Non-Smokers Beware - Casino Area is Health Hazard " Read full review on TripAdvisor 5/21/2011 Vote

8. She was handling many problems that had to be delt with yet never ignored us.

"An awesome experience! " Read full review on TripAdvisor 1/23/2011 Vote

9. She did her best to make us feel welcome and was able to correct the problem and get us a room.

"An awesome experience! " Read full review on TripAdvisor 1/23/2011 Vote

10. The only problem we had was scheduling our room to be cleaned.

"Worth a short visit " Read full review on TripAdvisor 1/12/2009 Vote