Embassy Suites San Antonio, San Antonio, Issue

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Rank

68th

Out of 504

Embassy Suites San Antonio	Average Price: $147 Check Rates

Hotel Class:

7750 Briaridge Drive

San Antonio, 78230 View map

3-Star Hotel Rank: 29 of 111
Average review rating: 3.75

OpinionWell Value Index: 3

Traveler reviews analyzed: YahooTravel (8) , MyTravelGuide (37) , Travelocity (6) , Expedia (33) , TripAdvisor (130)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Issue

Appears in 12 comments.

The following words were used in comments with Issue:
floor (3) friendly (2) hotel (2) management (2) room (2) shower (2) staff (3)

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1. Our friends had a major issue with their AC (bad news since both men are AC guys) that didn't get corrected and they didn't move them to another room either.

"Good family friendly hotel " Read full review on TripAdvisor 8/4/2011 Vote

2. ISSUE - I spoke to the manager, but all I got was a 'sorry' and he was off very quickly to his meeting with his staff.

"Average Hotel -- No Hot Water! " Read full review on TripAdvisor 5/10/2011 Vote

3. Since we had to depart soon, I decided to forgoe the shower and inform the hotel staff of the issue.

"Average Hotel -- No Hot Water! " Read full review on TripAdvisor 5/10/2011 Vote

4. Clearly the hotel has a housekeeping issue and should address the problem.

"Highly recommend to families " Read full review on TripAdvisor 9/2/2009 Vote

5. Unlike other posters, we had no issues with the elevators.

"Highly recommend to families " Read full review on TripAdvisor 9/2/2009 Vote

6. The Manager's Reception and morning breakfast caused issues in the limited number of table and chairs that were available.

"Not the Embassy Suites that you're used to . . . " Read full review on TripAdvisor 6/26/2009 Vote

7. Several things just really caused issues.

"Not the Embassy Suites that you're used to . . . " Read full review on TripAdvisor 6/26/2009 Vote

8. We took showers immediately to avoid any skin issues.

"This Embassy needs help! " Read full review on TripAdvisor 8/21/2008 Vote

9. A plumbing issue which sounds kind of like a person jumping on the floor above the room.

"Look somewhere else.. " Read full review on TripAdvisor 8/3/2008 Vote

10. Front desk staff were friendly and courteous, but failed to follow through on reported issues.

"Decent hotel, great perks, kid-friendly " Read full review on TripAdvisor 6/26/2008 Vote