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Rank
17th
Out of 517

US Grant Hotel

Average Price: $279  
 
Hotel Class:
326 Broadway
San Diego, 92101 View map  
4-Star Hotel Rank: 9 of 30
Average review rating: 4.16
OpinionWell Value Index: 5
Traveler reviews analyzed: YahooTravel (11) , MyTravelGuide (66) , Expedia (87) , TripAdvisor (781)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Poor
Appears in 11 comments. 
The following words were used in comments with Poor:
bed (2)   breakfast (2)   customer (2)   room (3)   service (4)   sleep (2)   standard (2)    
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1. But her attitude and poor customer service were too much even for me.
"A definite 5 star " Read full review on TripAdvisor   5/6/2012 Vote      
2. So, my rating of the Grant is 'poor', despite its many positive attributes, because the main function of a hotel is to provide a good night's sleep.
"Don't stay here if you want to sleep " Read full review on TripAdvisor   3/24/2012 Vote      
3. Musty odor, poor heat/airconditioning and the upholstery stained.
"A little tired, smelly and dirty " Read full review on TripAdvisor   3/21/2012 Vote      
4. Admittedly, we were not in the best frame of mind when going to breakfast after very little sleep but by any standard, the breakfast service was poor.
"Very Mixed Feelings " Read full review on TripAdvisor   3/12/2011 Vote      
5. That is pretty absurd, How about some double pained windows????*overhead lights for the bed, switch was across the room, poor design, should be next to bed.
"so, so " Read full review on TripAdvisor   1/3/2011 Vote      
6. They have two lovely LCD TV's but the picture quality was poor.
"Wonderful, elegant, hotel in the heart of the downtown.....but could use a couple small improvements. " Read full review on TripAdvisor   1/1/2011 Vote      
7. The maintenance overall was poor as I had three bulbs burned out in my room.
"uarter " Read full review on Expedia   9/29/2010 Vote      
8. Housekeeping did a poor job keeping the hallways clean.
"Did not meet expectations. " Read full review on TripAdvisor   8/14/2010 Vote      
9. What happened to trusting the customer? Very poor standard of service if you are used to a 5 star establishment.
"Very poor for a Luxury Collection hotel " Read full review on TripAdvisor   1/5/2010 Vote      
10. I was astounded by the poor level of service as I had to take my own bags to my room.
"Very poor for a Luxury Collection hotel " Read full review on TripAdvisor   1/5/2010 Vote      
   
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