Hotel George - a Kimpton Hotel, Washington DC, Problem

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Rank

3rd

Out of 279

Hotel George - a Kimpton Hotel	Average Price: $372 Check Rates

Hotel Class:

15 East Street NorthWest

Washington DC, 20001 View map

3-Star Hotel Rank: 1 of 58
Average review rating: 4.16

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (39) , Travelocity (8) , TripAdvisor (512) , YahooTravel (6)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit pricey (3) annoy (7) apologetic (3) avoid (4) awful (5) awkward (3) bad (19) big deal (5) bit dated (5) complain (9) complaint (12) difficult (3) dirty (10) disappoint (20) disturbing (3) downside (6) expensive (40) gross (4) hard (16) hassle (5) horrible (3) inconvenient (3) issue (24) lack (3) loud (16) mistake (4) mold (4) negative (8) noise (38) noisy (17) overpriced (6) poor (6) pricey (18) problem (47) rude (3) shabby (4) shock (5) sick (4) slow (4) smell (9) sophisticated (3) stained (5) terrible (3) tiny (4) uncomfortable (5) unfortunate (5) unsafe (4) worn (8) worst (4) wrong (8)

Problem

Appears in 43 comments.

The following words were used in comments with Problem:
bathroom (2) bed (2) breakfast (2) condition (2) correct (3) desk (4) friendly (3) great (3) helpful (3) hotel (8) liked (2) management (3) never (3) night (5) not (11) park (3) room (18) staff (3) view (2) water (2)

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1. The real problem though was we had a late reservation, after the rush, and it was like the place had no energy left.

"Excellent! " Read full review on TripAdvisor 4/28/2012 Vote

2. We were told that all pets were located on one floor (not ours) and it did not pose any problems.

"Good Value " Read full review on TripAdvisor 4/17/2012 Vote

3. We made a call about the air conditioning not working properly and a repairman was at our door in less than 5 minutes and the problem was fixed.

"Great staff = great hotel " Read full review on TripAdvisor 4/8/2012 Vote

4. It was a great stay even in spite of the minor problems.

"Outstanding Customer Service! " Read full review on TripAdvisor 3/30/2012 Vote

5. It would have been nice to have been given a heads up about it for planning purposes, but it worked out fine, and they did EVERYTHING they could when they realized the problems we did have with it.

"Outstanding Customer Service! " Read full review on TripAdvisor 3/30/2012 Vote

6. They never told me what the actual problem was (probably that they only had a pet-friendly accessible room available), but they definitely did everything to accommodate us, including comping our valet parking.

"Outstanding Customer Service! " Read full review on TripAdvisor 3/30/2012 Vote

7. I had a problem with the promo 'park and play' rate I booked the room under when I checked in, but manager, Michael Love, quickly and professionally set things right.

"Lovely Boutique Hotel Convenient to Capitol and Smithsonian " Read full review on TripAdvisor 2/26/2012 Vote

8. We had one little problem with the heater in our room when we first arrived.

"Loved this place! " Read full review on TripAdvisor 2/25/2012 Vote

9. Used the WiFi for 3 hours without a problem.

"Excellent Service, Accomodations, and Location " Read full review on TripAdvisor 1/21/2012 Vote

10. We passed on our kudos for the great front desk staff and let the manager know about the other room problems.

"Nine day stay.... " Read full review on TripAdvisor 1/7/2012 Vote